Post Job Free

Resume

Sign in

Office Clerk Customer Care

Location:
Centurion, Gauteng, South Africa
Posted:
November 28, 2022

Contact this candidate

Resume:

*

CURRICULUM VITAE

PERSONAL DETAILS

Surname: Matyila

First Name: Msekeli Tennyson

Date of Birth: 8 November 1991

Languages: English / Xhosa / Afrikaans

Contact No.: 072*******

Residential Address: 22 Evelyn Street

The Reeds

0158

Email: adtqsd@r.postjobfree.com

EDUCATIONAL BACKGROUND

Highest Standard Passed: Matric

School: St Andrews College

Tertiary education : Transportation Management Diploma (part time 3rd year with one outstanding module)

Offering institution : University of Johannesburg

Modules covered :

Marketing Management

Strategic Management

Contract Management

Road Transport Legislation

Industrial Relations

Transport Operations Planning

Project Management

Transport Economics

Transport and Warehousing

Imports and Exports

Maritime

2

EMPLOYMENT HISTORY

Company: Royal Elephant Hotel & Conference Centre

Dates: October 2020 – April 2022

Position: Front Office Clerk

Duties: Welcome visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Completed guest check-in processes.

Responded to inquiries from callers seeking information.

Prepared meeting rooms and materials recorded important information.

Directed phone inquiries, answered customer questions and scheduled appointments.

Managing front office operations

Managing housekeeping operations

Developing effective managerial skills

Effective communication and time management techniques

Planning and control to satisfy food-quality

Hospitality facilities management

Managing beverages

Company: SACPCMP

Dates: September 2018 – September 2020

Position: Administrative and HR Clerk

Duties:

Provide relief at the reception

Avail human resource policies to employees

File employee records

Keep time attendance registers

Write standard letters for employees

Make arrangements for interviews

Make arrangement for training of employees

Leave administration

Issue and keep performance assessment records

3

Telephone answering and answering of enquiries

Company: Izwelonke Construction

Dates: June 2011 – November 2013

Position: Office Administrator

Duties:

Telephone answering and distribution of mail

Deliveries and Collections

Sending and receiving of faxes

Write basic appointment letter and memos

Open and maintain registers (leave and transport)

Records managements (Opening of employee files and filling of personal documents)

Filing of leave records

Filing of employee performance assessment records Skills:

Computer skills

Customer care skills

Communications and Problem Solving Skills

Driving skills

Interpersonal skills

COMMUNITY INVOLVEMENT AND HOBIES

President Award (silver) for community service offered while at St Andrews College Rugby Player at Centurion Rugby Club

Hiking/backpacking

4

REFERENCES

Name and Surname: Mr Mabuza Shabalala

Relationship: Operations Manager at Izwelonke Construction Contact No: 033*******

Name and Surname: Mrs Nomvula Rakolote

Relationship: Registrar or Head of Institution at the SACPCMP Contact No: 061*******

Name and Surname: Mrs Brooke Prinsloo

Relationship: Front Office Manager at Royal Elephant Hotel Contact No: 078*******



Contact this candidate