Verna George Abdullah Sarkis

Professional Summary

Talented Administrative Assistant expertly uses computer programs, word processors and data analysis tools. Increases team productivity by keeping files organized and handling multiple assignments. Operates well with minimal oversight and meets tight deadlines. Dependable Tourism industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics. Improve processes and increase customer satisfaction. Skills

- Record administration - Trip Planning

- Billing and coding - Maintain filing systems

- Manage executive schedules - Administrative support

- Coordinate travel arrangements - Customer Service

- Arrange business meetings

Experience

Nov. 2020 – Current

Executive administrative Secretary• Camp Travel• Cairo

• Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.

• Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.

• Arrange travel and accommodations for executives.

• Schedules and attends meetings on behalf of executives, taking notes and recording minutes.

• Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.

• Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.

• Perform daily Treasury & Accounts Payable tasks. 2 Mohamed Mahrous St,

Maasara, Helwan

Cairo, Egypt.

+20-122-****-***

adtqqv@r.postjobfree.com

• Organize touristic programs for incoming/foreign groups.

• Perform Air and Hotel reservations.

• Prepare monthly salaries and incentive sheet.

• Performs additional duties as assigned by executives.

• Assist teams to prepare proposals for new business.

• Reconcile and monitor executive expense budget through regular audits.

Sep. 2018–Nov. 2020

Corporate Travel Consultant Lead• Camp Travel• Cairo

• Domestic & International Flight Booking.

• Hotel Booking Worldwide Online & Offline.

• Organize Events & Meeting (Corporate & Non-Corporate).

• Train Ticket Booking.

• Travel Accounting.

• Transport Arrangement (Local & Outstation).

• Engaged in continuous improvement activities to enhance team performance and productivity.

• prevent & resolve conflict before escalation to build stronger team.

• Guide employees in handling difficult or complex problems or resolving escalated complains.

• Train employees to follow standard work processes and learn role- specific skills.

Sep 2013–Sep 2018

Reservation & Travel Operation Senior Specialist • Camp Travel• Cairo

• Make airline, car rental and hotel reservations and notify travelers of arrangements and revisions.

• Maintain up-to-date knowledge of destination facilities and events to provide customers with reliable answers to specific inquiries.

• Promote and sell vacation enhancements, upgrades, additional nights and attraction tickets.

• Collaborate with clients to understand needs and budget, advising on optimum destinations, transportation modes and dates and accommodations.

• Educate clients about important information such as their travel times, transportation connections and visa requirements.

• Review database to check the availability on different dates and lock in requested travel times.

• Examine Passenger documentation to determine destinations and assign boarding passes.

May 2012–Sep 2013

Domestic Operations Coordinator • Safir Travel• Cairo Education

Helwan University, Cairo

Qualifications: graduated from faculty of Social Services, Helwan University (Jun 2011)

Languages

Arabic, Native

English, Good

Courses

o Business Writing Skills.

o Marketing.

o Negotiation Skills.

o Leadership Skills.

References

Available upon request.

Contact this candidate