Loan Processor Customer Service

Meranda Lopes

Grass Valley, CA *****

*******.****.**@*****.***

+1-530-***-****

Work Experience

Housekeeper

Best Western Gold Country Inn - Grass Valley, CA

October 2022 to Present

I work full-time as a housekeeper I'm an active team player. Provide excellent service to all my customers Front Desk Agent

Holbrooke Hotel - Grass Valley, CA

August 2022 to October 2022

Self Employed House Cleaner

self-employed - Sacramento, CA

January 2014 to December 2021

I have several clients and was a referral based. I was self employed. This stopped COVID for many but not all. I enjoy cleaning and organizing, I'm very detail oriented and reliable. Caregiving

A Family Friend - Roseville, CA

January 2018 to January 2021

• Lived experience with mental illness a plus but not required

• Willingness to work with individuals experiencing mental health issues and homelessness

• Willingness to complete job related tasks and accept training

• Willingness to work evenings and weekends

• Patience and compassion

• Completion of formal or informal education sufficient to assure the ability to read and write English at the level required for successful job performance

• A positive attitude and works well with different personalities and cultures

• Previous experience with case management services or understanding of case management principles a plus

• Reliable and dependable-able to show up for shifts

• Knowledge of computers including Microsoft Office, email and internet

• The ability to safely operate a motor vehicle to transport oneself, others and program supplies as necessary

• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment

• The physical ability to move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment

• The ability to operate office equipment requiring continuous or repetitive hand/arm movements

• The ability to remain in a sitting position for extended periods of time. Brand Ambassador

CROSSMARK - Sacramento, CA

January 2005 to January 2009

I had a route of several stores like PetSmart, Pet Co, Walmart, Safeway and Ulta depending on the event I'd educate employees on product, engage with customers and sold promotional products. I also would assist with Resets and merchandising according to promotions. I always met all my numbers and expectations of me.

Mortgage Loan Processor

Ameriquest Mortgage - Sacramento, CA

January 1997 to December 2005

I worked for Portfolio Retention 1, I started by talking 1003 and moved into a Processing position. Education

Some college in Business Management

American River College - Sacramento, CA

Degree in Culinary Arts

American River College - Sacramento, CA

Skills

• Residential Cleaning

• Culinary Experience

• Laundry

• Catering

• Commercial Cleaning

• Food Preparation

• Cleaning Experience

• Restaurant Experience

• Home Care

• Cooking

• Banquet Experience

• Caregiving

• Retail Sales

• Food Safety

• Food Production

• Cashiering

• Serving Experience

• Kitchen Experience

• Cake Decorating

• Management

• POS

• Meal Preparation

• Babysitting

• Host/Hostess

• Leadership

• Supervising Experience

• Menu Planning

• Merchandising

• Busser

• Merchandising (4 years)

• Sales (10+ years)

• Communication skills

• Customer service

• Hotel experience

• Cleaning

• Mortgage servicing

• Loan origination

• Loan processing

• Time management

• English

• Mentoring (1 year)

• Kitchen Management Experience

• Cake decorating (2 years)

• Underwriting

Certifications and Licenses

Food Safety Certification SAFESERV

Food Handler Certification

August 2026

Assessments

Retail customer service — Proficient

August 2022

Responding to customer situations in a retail setting Full results: Proficient

Sales skills — Proficient

August 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate