Shalimar Watkins 916-***-**** Cell
**** **** **** ** *****.*********@*****.***
Carmichael, CA 95608
CAREER OBJECTIVE
To obtain a position with an organization that will allow me to utilize my skills while learning new skills
SKILLS
Excellent oral and written communications
Solid interpersonal, analytical and organization skills
Data entry Faxing, filing, copying, Microsoft Word, Excel, Access
Excellent financial and cash transactions
Ten key 10,000 kph
Point of Sale (POS) system operation
Credit Card Processing
Good telephone etiquette
EXPERIENCE
Change Health Care, Sacramento, CA 04/2018-11/2020
Accounts receivable-
Assisted with self-pay and denial resolutions. Handled correspondence related to insurance and patient accounts.
Integrated Medical Delivery, Oklahoma City, OK 9/2015-03/2018
Patient Account Representative-
Managing patient accounts (Medicaid/BCBS/MVA/Self Pay) for accurate and timely payment of claim by managing work queue, aging lists, and claim correspondence, reviewing claim denials for problem areas; resubmit claims and files appeals as necessary. Collected copays. Processed record requests. Answered phones and contacted patients to reschedule when needed.
OU/OKDHS, Oklahoma City, OK 12/2017-03/2018
Liheap Energy Assistance program processor-
Reviewing OKDHS clients Liheap Energy assistance applications so they can get assistance with utilities for winter. Contacted clients if additional information needed.
References upon request