Joseph Benbow

General Manager

Energetic leader with practice in heading initiatives implemented within diverse teams. Experience in quality improvement and management of daily operations to create the most efficient teams. Aiming to apply broad skillset and knowledge base to fulfil organizational objectives.

CONTACT

196 McBride Rd,

Fayetteville, GA

30215

470-***-****

joefish95north@gma

il.com

EDUCATION

Bachelor of Arts in

Psychology

SUNY New Paltz

New Paltz, NY

1993-1997

Fiber Optics Certification

New York, NY

2012

OSHA Certification

Atlanta, GA

2021

SKILLS

Professional

Management

Customer Service

Conflict Resolution

Teamwork

Communication

Decision Making

Emotional Intelligence

Data Analytics

Training

Accounting

Technical

Microsoft Word

Microsoft Excel

Microsoft Power Point

Fishers of Men / General Manager

Apr 2017 – present

• Manage restaurant operations and maintain high standard of customer satisfaction.

• Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets.

• Responsible for the training of new team members on the quality standards and regulations of the restaurant.

• Worked directly with health inspectors and city officials to ensure that the restaurant meets and exceeds local laws, codes and regulations.

• Manage front of house staff including servers and cashiers.

• Manage back of house operations; including food preparation, quality control and expediting.

• Managed all of the restaurants food inventory and operating supplies.

• Responsible for the strategic marketing and advertising efforts that increase brand awareness, exposure and overall revenue.

Athena Farms/Produce Manager

Aug 2016 – Apr 2017

• Overseeing and managing the produce department. Contribute to team effort by accomplishing related results as needed.

• Organized and monitored the receiving of produce received from all suppliers and delivery trucks.

• Maintain produce staff job results by coaching, counseling and disciplining employee; planning, monitoring and appraising job results.

• Controlled inventory by conducting physical counts. Restaurant Depo /Seafood Manager

Jan 2007 – Aug 2016

• Maintain equipment structure and level to accomplish the seafood departments mission in a safe and effective manner.

• Ensure company standards for quality and service were exceeded by each team member.

• Developed close relationships with clients and analyzed their needs to move inventory, which cut department damages and increased revenue.

• Assisted with interviewing, hiring, training and development of employees.

• Effectively implemented new systems and procedures that increased sales, which resulted in being a top sales performer across the organization. WORK EXPERIENCE

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