SKILLS

Pos systems

Pont of sale peraon

Prout and arc sles

atitaskng sil

Tweawing

Soles expertise

+ Maney banding

* Prod etocking

EDUCATION

mes A cawood

Harlan KY = 0571996

Diploma

‘WORK HISTORY

“Trestment Service Sain Cashier Team Lead

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@ CHANGE TEMPLATE

JRAISTORT

ent Service Station - Cashier Team Lead

KY - 01/1998 - 04/2017

kly and accurately counted drawers at start and end

ach shift.

itored areas for security issues and safety hazards.

‘ated POS cash register and equipment to collect

nents.

imunicated with customers and team members to

2 problems.

opening and closing procedures and conducted

tier drops, cash control and vault monitoring.

ved team members on cash register operation and

t handling.

»vised cashiers to boost customer service levels,

:k accurate balance for transactions and promote

oth operations.

‘ed customers complete purchases, locate items and

reward programs.

trolled merchandise zoning and monitored

pliance with merchandising guidelines.

preted and enforced operating instructions,

edures and safety rules.

litated and logged store opening, closing and shift

vanges.

aceived and processed customer payments.

silt and implemented training strategies to optimize

am performance.

yswered customer questions and helped find specific

items.

Processed both cash and card purchases and returns.

Monitored self-checkout systems and provided help in

resolving complex problems.

Reconciled daily totals to maintain balanced and

compliant ledgers.

Led cashiers and associates in providing thoughtful

customer service.

Maintained and updated security protocols for front desk

operations.

Trained, mentored and developed new cashiers with

positive and encouraging techniques to maximize

performance and team contributions.

Set and updated employee schedules to fulfill gaps based

on expected customer demands.

Maintained stock to meet expected customer demand.

Managed staffing levels to provide optimal support for

cash register operations.

Helped management develop employee improvement

plans and motivate team members to continually improve.

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