EDUCATION

City College Hollywood, FL **/****

Associate of Science in Allied Health

Medical Assisting Major

National Academy of Sports Medicine Certified Personal Trainer

SKILLS

●BLS/AED Certified

●Customer service oriented

●Bilingual in Spanish and English

●Effective communicator

●Critical thinker

●Phlebotomy/ Injections

●Proficient in ECG techniques

●Patient scheduling/Front office

Manual blood pressure and vital signs

WORK HISTORY

Medical Assistant NuWave Women’s Health 12/2019 to Current

Medical Assistant Memorial Neuroscience Institute Division of Neurology 12/2021 to 05/2022

• Perform administrative and clerical duties as assigned; Scanning, reception, scheduling, data entry, and patient registration

• Maintain equipment and medical supplies, reordering, stocking, cleaning, and troubleshooting

• Specimen collection, including phlebotomy

• Assist doctor with patient examinations and prescriptions

AT&T Retail Consultant 09/2018 to 09/2020

Sprint Retail Consultant 02/2017 to 09/2018

AT&T - Shops of Silver Lakes

Sprint - Village Shoppes

• Identify solutions for sales, customer billing, technical repairs and account issues

• Exceed performance objectives, including sales and customer satisfaction goals

• Manage and establish business accounts

• Mentor new sales associates to contribute to the store’s positive culture

• Build relationships with customers to increase likelihood of repeat business

Assistant Manager 02/2016 to 04/2017

Six02 - Sawgrass Mills Mall

• Shared expertise of products and trends to fit customers’ needs

• Maintained floor awareness as well of all product knowledgeScheduled and completed interviews to hire and train new associates

• Completed all point of sale opening and closing procedures, including counting the cash register

• Strategically scheduled team members to maintain optimal staffing levels at all times

• Stocked and replenished merchandise according to store merchandising layouts

Sales Stylist 03/2015 to 07/2015

Sales Associate 07/2015 to 02/2016

Six02 - Sawgrass Mills Mall

Footlocker - Aventura Mall

• Greeted customers and ascertained customer needs

• Accepted and processed returns

• Suggested accessories and complementary purchased

• Provided repeat customers with exceptional care and attention

Contact this candidate