Cashier Retail Customer Service
Resume:
Samantha Koch
Customer Service
Jackson, Missouri, United States
*********@*****.***
WORK EXPERIENCE
September 2021-July 2022
Customer Service
Kidds
Jackson, Missouri, United States
• Answered general questions
• Assisted customers with a warm and professional attitude
• Responsible for cashier duties
• Answer store calls
• Safe drops
• Accounts payable and receivable
June 2018-September 2021
Co Owner
K-7 Lawn Maintenance LLC
Jackson, Missouri, United States
● Responsible for all accounts receivable and payable.
● Marketing and promoting using mainly social media
● Providing excellent customer service to all accounts
● Scheduling
October 2013-June 2019
Shift Lead
O'Charley's Inc.
Cape Girardeau, Missouri, United States
● Provide customer service to patrons in a casual dining experience
● Manage the cash register and account for all bar sales. Along with liquor order, inventory, & restocking.
● Alley manager; run the alley; getting trays plated and out in a timely manner
● Customer service manager/shift lead - balancing cash, running reports, customer complaints, scheduling, and opening/closing
● Properly train new crew members
• Marketing ambassador
• 7 perfect scores on secret shoppers shopper reports November 2005-October 2013
Customer Service/cashier
Country Mart
Jackson, Missouri, United States
● Provide customer service to patrons in a casual dining experience
● Manage the cash register
● Properly train new crew members
EDUCATION
2008-2008
diploma
Jackson Senior High School
Jackson, Missouri, United States
diploma
Jackson Senior High School - Jackson, MO
August 2008 to November 2008
High school diploma
Missouri
2008
SKILLS
Cash Handling Cash Register Cashier Retail Sales Customer Service Scheduling Inventory Customer Service Manager Marketing Event Planning Credit Scores Accounts Receivable Closing Accounts Payable Bookkeeping Dining Maintenance Customer Service Oriented Credit Issues Credit Tasks Adult Learning Recruiting CAPE Microsoft Outlook CERTIFICATIONS
Adult learning training
Certified training for O'Charley's
LANGUAGES
English - Intermediate
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