Medical Billing Customer Service

NEIL D. NEWTON

KNOXVILLE, TN *****

PH: 865-***-****

Email: *************@*****.***

FUNCTIONAL SUMMARY

A veteran of the IT industry who has worked as a project leader, a lead programmer, and an analyst, working with users to develop system and screen specifications. Environments worked in run the gamut from non-profits to strict for-profit companies in a variety of industries. Long term proven ability to learn new software in a very short time. Dedicated and driven, and able to juggle small details to ensure a complete and comprehensive solution at the time a project goes live. Excellent interpersonal and communications skills driven by a desire to win customer confidence and optimize information exchange between users and technical staff. Repeated experience in team management and team building as well as being a one man development shop, quickly gathering requirements for full the System Development Life Cycle.

DEVELOPMENT SOFTWARE:

ASP.NET and WINFORMS: C#, VB.NET, Silverlight 4.0, MVC 4, WCF, HTML, JavaScript; Linux: awk, shell script, C, python.

TESTING/DEVELOPMENT STRATEGIES:

AGILE, Working iteratively with QA and customer service to test and fix/modify code, Extensive unit tests using Visual Studio to provide a stable set of tests across versions and releases..

DATABASE SOFTWARE:

SQL SERVER 2008: T-SQL, SSIS, SQL Server Reporting Services, SSIS, LINQ and Entity Framework.

DOCUMENTATION/TECH WRITING:

Development of system documentation and internal IT technical documentation.

WORK EXPERIENCE:

2/18 to Present:

TuffTorq, Morristown, TN

Responsible for maintenance and extensive redesign of machining department quality check system, used to test bores into metal objects to make sure the bore size meets strict specifications. System includes a full suite of reports and manager notifications. System written in ASP.NET, C#, SQL Server, Linq to Entities, and Entity Framework.

Developed factory maintenance system tracking project types, part types used in maintaining various machining and assembly factory machines. It also provides a preventative maintenance module which schedules repetitive maintenance tasks such as oiling, changing of bearings, etc. System written in ASP.NET, C#, SQL Server, Linq to Entities, and Entity Framework.

2/18 to 11/18

QRS, Knoxville, TN

Upgrading software that allow users to convert medical visits to claims that can then be sent to a clearing house to be processed; upgrade also includes the download and processing of return files from the clearinghouse (e.g. remittances and rejection reports).

Upgrading the above software to use new technology and more modern design.This involves speaking to stakeholders and developing a design plan prior to coding.

Maintaining and enhancing upgrade version all of companies of legacy software for EMR and medical billing system. System is written in python, javacript, json, and html.

2/15 to 1/18

Allmeds, Oak Ridge, TN

Responsible for maintenance and enhancement of Electronic Health Record system allowing doctors and office personnel to schedule visits and track procedures and medical activities. System is a winform application written in asp.net, VB.NET and SQL Server.

Testing iteratively with customer service and other non-development staff.

Upgraded Clinical Quality Measures and Meaningful Use measures using latest specifications as part of the Federal Medical Incentive programs. The measures are written in T-SQL using stored procedures and functions, vb.net modules and are integrated with the EHR system.

Wrote numerous utilities to handle various functions such as source control for files, sql server table loading from flat files, etc. Utilities are written in vb.net and T-SQL (scripts).

Development of comprehensive interface for generation of cqm and ccda data using sql server and cypress; this adds compliance with complex government regulations to our Electronic Health Record software.

8/14 to 2/15

Volkswagen, Chattanooga, TN

Responsible for maintenance and enhancement of plant-wide maintenance system that scheduled and tracked upkeep of factory hardware. System was a winform application written in ASP.NET, VB.NET, C#, SQL Server, Linq to Entities, and Entity Framework, SQL Server 2012

2/12 to 6/14

NavigatorMD, Knoxville, TN

Responsible for maintenance and enhancement of insurance analysis system used by brokers and plan managers to reduce insurance costs. System is a winform application written in asp.net VB.NET, C#, SQL Server, Linq to Entities, Entity Framework and DevExpress.

Extensive unit tests using Visual Studio to provide a stable set of tests across versions and releases.

Developed and maintained ‘API designed to distribute data to business partners. System is written using MVC 4, WCF, Linq to Entities, Entity Framework and C#.

Responsible for maintenance of in house data conversion and administrative systems. Systems written in MVC, Linq to Entities, Entity Framework and C#/ winforms with VB.NET.

Developed SSIS packages for conversion of health data to a proprietary format.

Development and maintenance of SSRS reports.

8/11 to 12/11

Corelogic, Knoxville, TN

Responsible for maintenance and enhancement of system to track and update mortgage information. System is written in asp.net C#, JavaScript, Sql Server and YUI.

Worked in AGILE team to develop limited feature additions and bug fixes in sprints; worked with QA department to test iteratively based on AGILE sprint guidelines

12/10 to 8/11

Food Donation Connection, Knoxville, TN

Development and maintenance of extensive food donation logging system. Additions to the system include customization for new donor clients, process improvements, and a growing list of administrative functions, including a document management and imaging system. The system was written and is maintained using VS2010/C#, SQL Server 2008 and JavaScript. Silverlight 4.0 is being used to develop the document management system that includes search and annotation features.

02/09 to 12/10

A-D Technologies, Knoxville, TN

Extensive analysis of ERP SQL Server Database for the development of reusable code to expedite development of .net applications and SSRS reports. Analysis of manual and legacy access processes, the development of specifications, and development of .net and SSRS solutions to implement process improvement measures across the company.

Development and maintenance of suite of SQL Services Reporting Services reports used by management and sales staff to track performance of sales and manufacturing departments; development of asp.net/c# applications for use in geographically separated plants.

Created reports for process improvement saving staff 20 to 30 hours a week by automating formerly manual processes.

Created suite of reports for sales analysis to derive maximum profit using strategic pricing strategies.

Created suite of reports for analysis of production to optimize use of materials to maximize profit.

Developed web based work order system with preventative maintenance component for planned upkeep of company machinery.

Developed web based order tracking system saving sales staff 15 hours a week by replacing a manual system.

Developed web based manufacturing system that allowed real time entry of manufacturing data into the company ERP system.

Technical lead for implementation of customized sales tracking system; duties include data analysis and testing of integration of data between the sales system and the company’s ERP system.

Developed Internal IT documentation at the request of managers.

02/08 to 12/08

Business Computing Resources, Knoxville, TN

Development and maintenance of warehouse inventory management system running on hand held scan gun. Inventory activity from gun fed into main ERP/Inventory system. System written in Delphi.

Development of prototypes for eventual porting of main system from Delphi to C#/ASP.NET.

Development of prototype web pages that tie into main system and display information using Google maps.

Responsible for maintenance and bug fixes for company’s flagship ERP/Inventory Distribution product written in Delphi.

03/07 to 01/08

VisualTour.Com, Knoxville, TN

Developed C#/ASP.NET prototypes for porting Classic ASP real estate virtual tour systems to .net platform. Prototypes utilized oop, reflection and generics using the .net 2.0 Framework.

Maintained desktop and web systems for real estate virtual tour software. Systems written in ASP.NET/WINAPPS 2.0 & 1.1/C#/VB.NET, ASP, JavaScript, Google Maps, and SQL Server 2000/2005.

10/03- 03/07

Oak Ridge Associated Universities, Oak Ridge, TN

Worked extensively with users to test systems “under fire” by testing and modifying code under production conditions.

Maintenance and enhancement of company wide travel tracking system. System allowed users to submit detailed travel plans, create expense reports and allowed accounting staff to audit all trips. System fed into company’s ERP/Financial System for final reconciliation. System written in Classic ASP.

Worked in team to design, develop and maintain three tier scientific grant application system for ten year, $20 million contract with NASA. System was written in VB.NET/ASP.NET.

Designed, developed and maintained system allowing the exchange and dissemination of information on bioterrorism countermeasures for the national Homeland Security community. System was written in VB.NET/ASP.NET.

Designed and developed records tracking system that allowed staff to coordinate the transfer of paper records to ORAU personnel and back to the records warehouse. System utilized a handheld device to scan bar-coded records containers. System was written in Classic ASP and the compact .NET framework for handheld devices.

Designed, developed, and maintained web and windows applications for internal an external use, including various online application systems for ORNL. Systems were written using ASP.NET 2.0 & 1.1/VB.NET/C#/N-TIER, ASP, JavaScript, VB6 and SQL Server 2000.

Developed formatted documentation for various systems at the request of users; documentation was written in M.S. Word and included screen shots and other graphics.

Received “Extra Step Award”, “Crowning Achievement Award” and “Achievement Cash Award” for successful completion of critical projects.

11/01-10/03

Pilot Travel Centers LLC, Knoxville, TN

Designed, developed, and enhanced Intranet payroll/HR suite of programs used to process all hiring and employee status changes from 400+ field locations. Systems written using ASP.NET, VB.NET and SQL Server 6.5.

Responsible for ongoing development and modification of payroll and HR systems. This included the redesign and development of weekly payroll file processing programs used to feed payroll information into third party payroll system. Systems written using Visual Basic 6 and SQL Server and processed multiple file formats coming in from the field.

Supported third party payroll system; responsible for trouble shooting weekly payroll runs, report generation and any data integrity issues.

EDUCATION

Rutgers University, M.A. Urban Planning.

C.W. Post, L.I.U, B.A. Sociology.

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