Customer Service Social Studies

Jennifer Nichole Godwin

*** ***** ******** *** ******, GA 30110 404-***-****

***********@*****.***

www.linkedin.com/pub/jennifer-godwin/51/94/9b1/

A vibrant, hard working, college graduate, schooled in Law and Business Administration,

who is adept at public relations, multi level communications, and handling confidential paperwork.

Served as Court Ambassador at Fulton County Superior Courthouse, GA

Knows fundamentals of Spanish language

International Shipping Experience and Sound Office Skills

Named an Employee of the Month by Tyco Healthcare

education

Georgia State University, Atlanta, GA

Bachelor of Science Degree, Law and Society / Pre-Law (awarded May, 2011)

Mercer University, Atlanta, GA

Bachelor of Arts in Business Administration Program

internship

Campaign Worker for Gubernatorial Candidate and Secretary of State Karen Handel as well as the elected Attorney General, Sam Olens, in Georgia’s 2010 election. Responsible for a variety of tasks at Campaign Headquarters, served as a County Chair, represented candidates at County

Functions, and assisted with Event Planning. Received credit and earned a grade of “A.”

computer proficiency

Microsoft Office: Excel, Word, PowerPoint, Outlook; Industry Specific & Proprietary Law Software; LexisNexis

work experience

West Georgia Technical College (August 2017- December 2020)

Teach adult GED classes that include Math, Language, Social Studies, and Reading. This also includes keeping up with administration and following progress for each student. This position demands detailed attention and individual supervision.

Covidien, Atlanta, GA 30336

Administrative Lead (May 2014- August 2015)

Supervised 10 employees over 4 different departments

Assisted upper management with projects

Purchased companywide office supplies with P-Card

Worked with HR for company events and outings with planning and preparation

Worked with Leads in other departments to ensure proper work flow

Ran daily confidential reports

Assisted with hiring process

Assisted in weekly meetings

Basic Admin Responsibilities

Tyco Healthcare, Atlanta, GA 2005 to 2009

International Export Coordinator (2006 to 2009)

Coordinated export shipments with international departments and communicated on a daily basis with all levels of management. Point of contact for answers to process questions.

Assisted Department Lead in making sure all critical work was completed for the day.

Printed reports for supervisors and managers and updated spreadsheets for daily team meetings.

Trained new supervisors and managers on AS400 process and new DC Coordinators on job specific tasks. Followed-up with DC Coordinators and retrained as necessary.

Assisted with physical inventory, key punch inventory card information, processed and printed bills of lading and pick tickets and prepared FedEx pick-up paperwork.

Conducted safety audits as a member of the Safety Steering Committee.

Distribution Coordinator (2005 to 2006)

Ran reports (daily/weekly) for supervisors and managers and entered lot numbers electronically.

Gathered and researched production and error information for potential disciplinary action.

Prepared warehouse personnel’s ordering, picking, checking, and shipping paperwork,

Communicated with customer service and directly with customers regarding outbound and

inbound shipments and assisted in the timely resolution of concerns. Filed warehouse records.

Highly Ethical, Confidential and Detail Oriented, Professional

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