Nicole Santana

adtqgd@r.postjobfree.com 239-***-**** 3520 Foxwood Blvd Wesley Chapel, FL, 33543

EXPERIENCE

Cashier

PetSmart, Naples, FL / Jul 2019 - Nov 2020

~Receive payment by cash, check, credit cards, vouchers, or automatic debits.

~Issue receipts, refunds, credits, or change due to customers.

~Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

~Greet customers entering establishments.

~Answer customers' questions and provide information on procedures or policies.

~Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

~Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

~Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

~Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Network Access Center Spec

Advent health Jan 2022-June 2022

-Answering inbound and outbound calls.

-Collecting insurance is making sure they are valid.

-Scheduling with appropriate doctor.

-canceling and rescheduling patients.

-informing patients about our doctors and what types of procedures and tests they do.

-Scheduling for two different offices which includes different providers and tests.

-Calling to confirm appointments.

-If patients need refill I would send a message to the nurses to inform them about the medication.

-Determining appointment length’s and making phone calls to patients regarding their appointments or meetings.

-Calling to cancel appointments if doctors need to reschedule those patients.

-Changing insurances if they provide a new insurance.

Cashier/ Lead cashier/Answering phone

Bath and Body Works, Wesley Chapel March 2021 – Present

~ Receive payment by cash, check, credit cards, vouchers, or automatic debits.

~Issue receipts, refunds, credits, or change due to customers.

~Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

~Greet customers entering establishments.

~Answer customers' questions and provide information on procedures or policies.

~Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

~Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

~Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

~Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

~ Picking up phone calls and resolving problems

~Being cash lead and leading others in the right direction with communicating and interacting with customers.

EDUCATION

~Gulf Coast High School

GPA: 3.3

Naples, FL

High School Diploma (May 2019)

~ FSW State College

Working on Associates,wanting to become an RN

ADDITIONAL SKILLS

*LANGUAGE

SPANISH (REGULAR)

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