Jenn Whitney
Layton, UT *****
************@*****.***
Work Experience
Ophthalmic Technician/Medical Assistant
Chec - Layton, UT
August 2022 to Present
This is a wonderful job! I get to assist the doctors and other medical staff in diagnosing and treating a wide range of conditions and really help people.
I am not looking to leave this job, just looking to add to it/supplement it.i am training as an ophthalmic technicians and medical assistant, working toward licensure. I am currently receiving training in:
• Medical Terminology
• Pre-testing and Refracting
• EHR software, NextGen
• Ophthalmology
• Various procedural tasks
Marketing and Executive Assistant
Silicon Slopes Consulting - Utah - mostly remote
March 2022 to Present
I wear many hats working for this startup which specializes in e-commerce automation, software development, forex trading education, and business consulting.
• Editing contracts to
• generating leads,
• marketing strategizing
• Meeting notes and transcription
• Product research and inventory management
• order fulfillment,
• customer service and client support, I do a bit of everything here, including supporting the co-founder in any way possible.
I am still learning new skills and gaining new insights every day, and this will always be the case in this ever evolving economy in which we find ourselves today. This position includes paid travel and offers exponential growth opportunity, both financially and positional/professional. Licensed Insurance Producer
Gowin Insurance Agency - Woodinville, WA
September 2019 to April 2021
Woodinville, WA
• Answer phones,
• Find opportunities to meet unseen needs and initiate cross-sells;
• Admin/clerical tasks such as creating EOI and Mortgagee clause, as needed;
• Customer contact information updates;
• Coverage and benefits limits reviews;
• Managing the Agent's calendar/making appointments Optical Manager/Optician
Coal Creek Family Vision - Newcastle, WA
June 2008 to September 2016
Ran front desk, including: greeting and checking in/out patients as needed, appointment setting and running the calendar, answering phones, verifying and billing insurance and other basic office duties. Managed the optical portion of the practice, including: overseeing the purchasing and sales of frames, ordering and communication with supplying lab, verifying quality of incoming prescription and non- prescription glasses from the lab, creating an efficient system to keep costs and overhead down, training employees on all things optical, adjusting and repairing frames, educating other employees on benefits and uses of prescription eyewear. Administered dilation drops for the doctor. Ran patient pre-testing such as depth perception testing, lensometer operation, retinal imaging, color testing, and overall acuities testing.
Offered patient contact lens training and education of proper contact lens use, cleaning and storage. performed other various duties as needed.
Education
Associate in Healthcare administration
University of Phoenix - Renton, WA
September 2010 to October 2011
High school diploma or GED
Skills
• Administrative Assistant
• Billing
• Word
• Accounts Payable
• Microsoft Excel
• Payroll
• Microsoft Office
• MS Office
• Data Entry
• accounting
• Filing
• Sales
• Marketing
• Crystal practice management
• Excel
• Scheduling
• Extensive customer service experience (10+ years)
• Outbound sales
• Microsoft Word
• Customer service
• Digital Marketing
• Order Fulfillment
• Office Management
• YouTube Automation (Less than 1 year)
• Social media marketing (2 years)
• Microsoft Outlook
• Communication skills
• Travel planning
• Account Management
• Personal Assistant Experience
• Transcription
• E-Commerce
• Leadership