A detailed-oriented leader that is energetic and self-motivated with proven results. With my multitude of experience applying a unique mix of strategic analysis, operational management, personnel development, and marketing skills. Team player and adaptable to changing environments and critical schedule deadlines. Able to analyze data, detect emerging trends, identify, and evaluate alternative courses of action. Adept at balancing operational, financial, personnel, and regulatory constraints when managing projects.
Policy Development / Stakeholder Relations / Process Improvement / Written and Oral Communications / Program development and Management
PROFESSIONAL HIGHLIGHTS
Lead Logistics Operations Administrator, Madewell Concrete Products, Jul 2021-Present
•The first woman in the global Madewell organization responsible for spearheading the Jacksonville office and warehouse location to include management of the accounting department and administrator of the national sales team
•Assisted with company growth establishing 22 distributors and 2 representatives within 8 months from 0 and creating over $190K in less than 12 months in revenue
•Directly responsible for all inventory and shipping to various countries in the northern hemisphere
•Have received multiple accolades for experience and dedication in establishing trade show events
Front Office Manager, Fairfield Inn & Suites, Nov 2022- Jul 2021
•Singlehandedly managed all onboarding for new hires, created schedules for 10+ full-time employees, and managed 107 rooms with consecutively sold-out nights, resulting in Marriott Corporation guest service scores increasing to 45% in sales
•Directly responsible for ordering complimentary food-related items through the “iBuyefficient” software, which are provided to guests daily
•Completed and finalized all daily shift reports and cash drops for auditing purposes using M3 accounting software
•Managed and completed the Daily Revenue Report Invoicing for the accounting department, which includes guest tax exemptions for end-of-month and daily reporting
Administrative Assistant, Lockheed Martin Corp, Mar 2019- Nov 2020
•Managed the maintenance of company trucks and trailers, ordered tools and office supplies to include all Metrology calibration management requirements (shipping and receiving)
•Managed and provided all current and new employees with onboarding, clearance accesses to Jacksonville, Florida BAE Naval Shipyard, and Mayport Naval Base, Jacksonville, Florida
•Experience with Lockheed Martin procurement, receiving, and quality processes with reading US Navy shipboard drawings and diagrams to determine material requirements as well as the demands of government contracts
•Lockheed Martin resident expert at MAXIMO, EXCEL SHAREPOINT, VISIO, OUTLOOK, SAP Procurement software, and Microsoft tools working with government contract administration, cost, pricing, and program control
Front Deck Manager, Jacksonville Business Marriott, Jul 2013- Mar 2019
•Oversaw all front desk new hires, created schedules for 20+ staff, completed payroll, and provided analytics in guest trends based on historical data for forecasting accommodation requirements monthly as well as in emergency crisis periods
•Managed select staff and personally welcomed and accommodated the visiting NFL VIPs with their team members during NFL seasons, as well as the event coordinator for large group functions
•Managed 30+ corporate accounts, organized end-of-month audits, and tax-exempt reports to include settling account balances for corporate guests reaching over $1K in charges
•Performed data entry using PMS, GUESTWARE, MARSHA, FOSSE, Microsoft Word, Excel, and PowerPoint software
EDUCATION
•Florida Community College of Jacksonville
•Sandalwood High School 2006 (Graduated with a GPA of 3.7)
AWARDS & CERTIFICATIONS
•Recognized by CEO, Mr. Bill Marriott over 65 times within 1 year, globally
•Awarded Associate of the Year at The Jacksonville Business Marriott
•Forklift Certification - ASME/ANSI B56.6 and B56 Rough Terrain and Industrial