Customer Service Beaver Falls
Resume:
Brandey Bess
Customer Service
Raleigh, NC *****
************@***.***
Work Experience
Sales Specialist
Lowe's Home Improvement - Cary, NC
May 2021 to Present
Improving sales and overall business growth. Serves customers by meeting their needs while also focusing on the needs of the overall company. Servicing existing accounts and creating new by leads. Sales Team Manager
Belk - Raleigh, NC
August 2019 to Present
• Hit sales targets by successfully managing sales team
• Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives Sales Manager
The Connor Group - Raleigh, NC
June 2017 to August 2019
Daily responsibilities include setting and achieving sales goals daily and monthly by creating leads and touring prospects. Most work is done on a computer and phone so I am very knowledgeable in computer programs including word and excel. There is a lot of filing, emailing, and one on one customer contact. Multitasking is necessary as I am responsible for multiple jobs at once including (but not limited to) answering the phone, setting appointments, emails, online files, and standard files. Cosmetic Counter Manager
Belk - Raleigh, NC
October 2011 to June 2017
Manage all communication with beauty advisors and assist in all client file activities. Provide optimal level of customer services and ensure achievement of all sales goals. Facilitate strategies to present and sell merchandise through regular product demonstrations. Prepare and implement effective calendar for product line on monthly basis and manage all promotions. Manage all communication with account representatives and store staff to maximize sales and increase productivity.
Provide training to all beauty advisors.
Education
Computer Information Systems
Shaw University - Raleigh, NC
August 2000 to May 2002
High school diploma in All
Beaver Falls Senior High - Beaver Falls, PA
August 1996 to August 2000
Some college
Skills
• Microsoft office, Microsoft word, excel, multitasking, great customer service
• Sales Management
• Team Management
Contact this candidate