Brandey Bess

Customer Service

Raleigh, NC *****

adtqe7@r.postjobfree.com

919-***-****

Work Experience

Sales Specialist

Lowe's Home Improvement - Cary, NC

May 2021 to Present

Improving sales and overall business growth. Serves customers by meeting their needs while also focusing on the needs of the overall company. Servicing existing accounts and creating new by leads. Sales Team Manager

Belk - Raleigh, NC

August 2019 to Present

• Hit sales targets by successfully managing sales team

• Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence

• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives Sales Manager

The Connor Group - Raleigh, NC

June 2017 to August 2019

Daily responsibilities include setting and achieving sales goals daily and monthly by creating leads and touring prospects. Most work is done on a computer and phone so I am very knowledgeable in computer programs including word and excel. There is a lot of filing, emailing, and one on one customer contact. Multitasking is necessary as I am responsible for multiple jobs at once including (but not limited to) answering the phone, setting appointments, emails, online files, and standard files. Cosmetic Counter Manager

Belk - Raleigh, NC

October 2011 to June 2017

Manage all communication with beauty advisors and assist in all client file activities. Provide optimal level of customer services and ensure achievement of all sales goals. Facilitate strategies to present and sell merchandise through regular product demonstrations. Prepare and implement effective calendar for product line on monthly basis and manage all promotions. Manage all communication with account representatives and store staff to maximize sales and increase productivity.

Provide training to all beauty advisors.

Education

Computer Information Systems

Shaw University - Raleigh, NC

August 2000 to May 2002

High school diploma in All

Beaver Falls Senior High - Beaver Falls, PA

August 1996 to August 2000

Some college

Skills

• Microsoft office, Microsoft word, excel, multitasking, great customer service

• Sales Management

• Team Management