Rieva Schmidt
Fuquay-Varina – 631-***-****
************@*****.***
OBJECTIVE
Seasoned, proactive and dedicated professional seeks a position to utilize analytical thinking/problem solving and all significant administrative office and extensive interpersonal skills. Performing as a detail-oriented, organized and efficient contributor to a company is key to being a true value and team player to an employer.
EDUCATION
Bryant & Stratton Business Institute
Associates Degree
December 1982 – March 1984
Lawyer’s Assistant
JOB EXPERIENCE
Walgreens 9/21 - Present
Cashier
DUTIES
• Cashier
• Customer Service and Public Relations
• Fulfill Stock Needs
Department of Health and Human Services (DHHS) 5/2021 - 9/2021
Division of Vocational Rehabilitation and Independent Living
Administrative Associate II
DUTIES
• Strict confidentiality of Client’s Medical, Psychological, Financial and School Records
• Receptionist Duties (Greeting and Assisting Clients, Visitors and Various Mail Carriers), Busy Phones, Exceptional Public Relations/Customer Service
• Complete Client Applications, Book Appointments, Enter Appointment Information onto Counselor Calendars
• Outlook, Excel, Word, Scanning, Faxing, Copying, Return Client Calls, Troubleshoot Client Issues/Concerns/Inquiries
• Assist Office Personnel with Misc. Other Requests, Assist Additional Division of DHHS as Needed
Eastern Suffolk BOCES - Business Office 1/2019 – 6/2020
Principal Office Assistant (Full Time Day)
DUTIES
• Educational Agency - Strict confidentiality of Health Plan Member Information
• Public Relations/Customer Service (Plan Members, Accountant’s Offices, Attorney’s Offices, School Districts), Various Insurance Renewals
• Off-Site Administrator Support and Assistance via Email, Scanning and Texting, Create and Maintain Various Spreadsheets - (Health Plan Members Information, Member Medicare Enrollment, School District Billings, Data Entry, Monthly Automated Clearing House (ACH) Bank Transactions/ Deductions)
• Attend Trustee Health Plan Coordinator Meetings - Prepare RequiredForms/ Documentation, Take and Prepare Meeting Minutes
• Filing, Establish and Maintain Document Filing System, Archiving of Health Plan Documents, Prepare Correspondence
• Microsoft Office (Excel, Word, Outlook), Computer, Fax, Copier/Printer, Scanning, Multiline Telephone, Calculator
Eastern Suffolk BOCES – Supported Employment 4/2008 – 12/2018
Senior Office Assistant (Full Time Day)
DUTIES
• Educational Agency - Work with Vocational Rehabilitation Counselor, Extensive Public Relations/Customer Service, (School Districts, Vendors, State Departments, plus)
• NYS Compliance (Maintain Timeline for Submittal, Prepare Required NYS Forms, Acquire Appropriate Administrative Signatures and Submit
• Typing, Data Entry, Memo/Letter Creation/Drafting of Correspondence for Administrator, Calendar Maintenance - Entries/Meeting Invites
• Monthly NY State Services Billings - (Medicaid (ICD-9/ICD- 10), OPWDD, District/Community Based, DDI Transportation, ACCES/VR), NYS Perkins Grant
• NYS/Suffolk County/COOP Bid Contract Searches, Obtain Product Quotes, Vendor Contact/Relations, Document Processing, Filing,
• Microsoft Office (Excel, Word, Outlook), Computer, Fax, Copier/Printer, Scanning, Multiline Telephone, Calculator
• Purchase Requisitions, Petty Cash Clerk, Attendance Clerk, Budget Appropriations, Assist with Interviewing New Job Coach Candidates, HR paperwork, Employment Application Documents, Appointment Setting for NYS OPWDD New Employee Fingerprinting
• Troubleshoot Issues/Problem Solve, Establish and Maintain Document Filing System
Eastern Suffolk BOCES – Adult Education 9/2012 – 12/2018 Senior Office Assistant (Full Time Day)
DUTIES
Adult Education Classes –
• Customer Service/(Public) Student Registrations, Teacher Class Documentation Folder Preparation, Teacher Assistance, Assist Multiple Administrators, Document Processing/Tracking, Vendor Relations, Student Relations, Product Delivery Processing/Tracking, Book Inventory, Troubleshoot Issues and Problem Solve, Prepare (Draft) Correspondence, Establish and Maintain Document Filing System
• Microsoft Office (Excel, Word, Outlook), Computer, Fax, Copier/Printer, Scanning, Multiline Telephone
• Establish Amiable and Productive Relationships with NY State Agencies Regarding NY State Billings, Monthly NY State Services Billings (Adaptive Driving Training Program) Employment Resource Center - Assist Advisor with Requests
• Troubleshoot Equipment Issues/Needs, Provide Supplies as Needed
Job Bank -
• Public Relations with Employers, Forward Job Information to Vocational Advisors and Various Administrators, Enter Job Information into Database
Adaptive Driver/Driver Training Program -
• Assist Driver Training Instructors as Needed, Maintain NYS Approved Student Services Vouchers and Corresponding Spreadsheets, File/Match ACCES/VR Vouchers – Bill NY State Agency for Adaptive Driver Training, Driver Training, School District Billings via Various Billing Methods,
• Verify Billing Backup Documentation, Interact/Correspond with ACCES/VR Administration, Cash Transmittal Process (Checks) for Direct Pay Driver Training Students
• Assist with Interviewing New Driver Training Instructor Candidates
Front Desk Monitor/Greeter (Part-Time Evening) 9/2012 - 6/2018
DUTIES
• Building Front Desk Monitoring/Enabling Entry and Departure of Students, Staff and Visitors During Night-Time Adult Education Classes
• Registering Students as Needed, Data Entry of CTEDs Student Surveys, NYS Survey Phone Calls to Students, Customer Service
GED/TASC Test Proctor (Part-Time Evening) 9/2010 - 6/2015
DUTIES
• Administer New York State GED/TASC Tests (Distribution and Retrieval of Tests), Monitor Test Takers, Data Entry of Tester Information into Database
• Assist with Various Parts of Required Documentation in Preparation for Final Submittal to New York State for Grading Adult Education Literacy Program
Best Plus Placement Tester (Part-Time Evening) 9/2010 - 6/2012
DUTIES
• Administer Language Comprehension Placement Testing for ESL Adult Students
Certifications: Certified Notary Public, Master Reiki Practitioner
Interests: Wellness, Personal Growth, Exploring/Learning New Things, Outside Activities, Reading, Veterans Administration Nursing Home Volunteer