Kacee Kirkland
Sanford, FL ***** 407-***-**** *************@*****.***
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Education
HIGH SCHOOL DIPLOMA 2018 MOUNT DORA HIGH SCHOOL MAGNA CUM LAUDE
Mount Dora, Florida
ASSOCIATE OF SCIENCE NURSING EXPECTED 05/23 VALENCIA COLLEGE
Orlando, Florida
Skills & Abilities
Document and File Management
Proactive Self Starter
Customer Service and Assistance
Accounting and Bookkeeping
Writing and Editing Skills
Professional Experience
ADMINISTRATIVE ASSISTANT JEAN’S FURNITURE STORE 01/2018 – 02/2022
Performed various data entry tasks: updating information, typing or proofreading, arranging appointments and creating delivery route schedules Achieved high satisfaction rating through efficient one-call resolution customer service.
Processed invoices and expenses using QuickBooks to facilitate one-time payment.
Provided clerical support to company employees by copying, faxing, and filing documents.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Offered technical support for online purchases and helped customers navigate website to facilitate buying process.
Managed petty cash and checks with cash out sheets.
Developed and updated spreadsheets and databases to track, analyze and report on performance sales data.
Investigated and resolved customer inquiries and complaints quickly.
Computer Proficiency
Courteous with Strong Service Mindset
Multi-Line Telephone Systems
Advanced MS Office Suite Knowledge
Data Entry and Maintenance