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Customer Service Call Center

Location:
Columbia, SC
Posted:
November 27, 2022

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Resume:

WORK EXPERIENCE

Childcare Provider

IN HOME DAY CARE - Columbia, SC

February 2019 to March 2020

Providing child care services

Cashier/Customer Service

Pitt Stop Convenient Store - Columbia, SC

August 2017 to September 2019

Assisting customers with payment for purchases, checking in vendors Cashier

Aramark LLC - Columbia, SC

August 2017 to May 2018

Processing payments

Customer Service Representative

Teleperformance - Columbia, SC

February 2016 to January 2018

Assisted customer over the phone who had concerns about their At&t bill or any devices Cashier/Customer Service

Kroger Stores - Columbia, SC

February 2015 to December 2016

Assisted customers with checking their groceries out and making their payments. Personal Care Provider

ANGELIA

BROWN

Columbia, SC

adtqct@r.postjobfree.com

803-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

George Porterfield - Columbia, SC

December 2009 to February 2011

Provided personal care services for my father such feeding, bathing,dressing and attending doctor appointment staying with him while hospitalized giving medicine

Sales Associate

Sam's Wholesale - Columbia, MO

March 2006 to October 2010

Assisting customers with their purchases

EDUCATION

All Major Subjects

WJ Keenan High

SKILLS

• Microsoft OFFICE (6 years)

• Customer Service

• Fast Food

• Call Center

• Customer Care

• CSR

• Food Service

• Cashiering

• Cashiering

• Cashiering

• Cash Handling

• Cleaning Experience

• Food Preparation

• Kitchen Experience

• Food Production

• Meal Preparation

• Cooking

• Caregiving

• Childcare

• Babysitting

• Food Handling

• Toddler Care

• Nannying

• Infant Care

ASSESSMENTS

Reliability — Proficient

August 2019

Tendency to be dependable and come to work.

Full results: Proficient

Retail Skills: Shelf Stocking — Familiar

August 2019

Receiving and storing merchandise or product.

Full results: Familiar

Sales Skills: Influence & Negotiation — Completed

June 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed

Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Retail Skills: Shelf Stocking — Familiar

May 2019

Measures a candidate's ability to receive and store merchandise or product. Full results: Familiar

Retail Cash Handling — Proficient

May 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient

Customer Focus & Orientation — Completed

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed

Retail Skills: Shelf Stocking — Highly Proficient

April 2019

Measures a candidate's ability to receive and store merchandise or product. Full results: Highly Proficient

Retail Customer Service — Highly Proficient

March 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient

Customer Focus & Orientation — Proficient

March 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Call Center Customer Service — Familiar

March 2020

Applying customer service skills in a call center setting. Full results: Familiar

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Numerical Reasoning Skills — Completed

February 2020

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.

Full results: Completed

Customer Service — Familiar

April 2020

Identifying and resolving common customer issues.

Full results: Familiar

Food Service: Customer Situations — Familiar

December 2019

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar

Scheduling — Completed

October 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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