Medical Billing Data Entry

ROSIE RIVERA

210-***-**** *********@*****.***.

Core Strengths

Bookkeeping

Strategic planning

Teamwork and collaboration

Multi-line telephone systems

Attention to detail

MS Office proficiency

Data entry

Office administration

Customer/Client relations

Office management

Conflict resolution

ICD 10 Coding

Certified Microsoft Office Specialist

Pharmacy Training Certificate

Experience

Pharmacy Tech Trainee 01/2020 to Current Walgreens Odessa, TX

Responsible for assisting the pharmacist in his/her practice under direct supervision

Assist the pharmacist to perform assigned pharmacy duties in accordance with the company policies and procedures

Responsible for using pharmacy systems to process prescriptions and obtain patient and drug information

Supporting pharmacist through receiving and confirming prescription orders

Assembling medicines and filling prescriptions upon retrieval

Counting and pouring pharmaceutical drugs and checking for possible interactions

Provided a high level of education and client-service skills to successfully navigate the customer driven front line as well as behind the scenes operations of pharmacy

Appointed leadership role to coach new pharmacy technicians on system operations and cashier in the operation of pharmacy cash register

Handle telephone calls that don’t require the person attention of the pharmacist

Effectively type labels for prescriptions and instruction on use

Engage in patient and customers by getting them and also assisting them with products and services

Resolves the issues that customers may have and answers their questions to guarantee a positive customers experience

Develops a very strong relationships with every single customer

Assists in pharmacy practice in accordance with federal and state laws as well as company policies under the supervision of the pharmacist

Ensure that the Pharmacy Department is stocked with adequate supplies and is neat, clean, and orderly condition and appearance

Administrative Assistance 05/2019 to 12/2019

Peroxy Chem Odessa, TX

Daily communication with customers regrading projects, timeliness, deliverables, and all other customer- related topics.

Assisted with processing orders in the SOP system, price confirmation, delivery date, anticipated delays and any additional information needed by the customer for their production schedules.

Confirms orders shipped with customers and provide scanned copies of BOL (Bill of Lading) to corporate by email.

Ordered supplies and confirms ordered shipped for customers, company, and employees.

Receptionist 11/2015 to 03/2019

Pediplace at Westover Hills San Antonio, TX

Monitored, screened visitors to verify accessibility to inter-office personnel.

Answered inquiries, addressed, resolved, or escalated issues to management personnel to ensure client satisfaction.

Managed inventory activities, including materials monitoring, ordering requisition, also stocked and restocked.

Greeted customers, visitor’s in-person as well as via telephone calls.

Sorted, received, and distributed mail correspondence between departments, including parcel packaging, preparation, and efficient shipping.

Sorted, received, and distributed mail correspondence between departments and personnel.

Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.

Medical Billing and Coding 06/2014 to 11/2015

Women Center San Antonio, TX

Translated and interpreted medical billing codes with strong accuracy to ensure swift payment from insurance agencies.

Participated in workshops and other training opportunities to remain current on billing procedures, regulations, and industry updates.

Researched and followed up on denied insurance claims.

Liaison between patients, insurance companies and the billing office.

Managed the billing calendar and scheduled claims for payments.

Prepared accounts that had past due balances of more than 30 days and transferred those cases to a collection agency.

Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.

Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.

Assisted patients by determining financial assistance available and setting up payment plans.

Collected payments that were made and applied them to patient accounts.

Education and Training

Medical Office Specialist

Career Point College San Antonio, TX

Activities and Honors

Member Alpha Beta Kappa 4.0

Certifications

CPR certified through American Heart Association

Medical Office Specialist

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