Legal Assistant Office Manager

Thomas Clarence Harper

Washington D.C. *****

202-***-**** *********@*****.***

Highly experienced Legal Assistant/Office Manager with extensive knowledge of claim adjustment and Insurance litigation and claims. Work well alone or as part of a legal team, able to organize, analyze, and evaluate all aspects of the claim process. Ensured that claim processors maintained appropriate contact with insurance adjusters for smooth and continuous processing of claims.

PROFESSIONAL EXPERIENCE

Legal Assistant/Office Manager

Williams & Associates, P.C. Washington, D.C. April 2008—Feb 2019.

During my eleven year venture with the firm, I hired, supervised, and assisted with the following matters associated with personal injury claims, and other matters.

*Mortgage Loan application-purchased and refinanced my residence three timed, where I live, and assisted several clients with mortgage loan application s to refinance and/or purchase homes.

*Hired and supervised staff personnel as claim processors;

*Setup system for Intake Interviews with clients;

*Assigned client’s claim to claim processor to setup file on client by contacting client for needed personal information, and insurance adjuster for insurance information and claim number;

*Contacted client and witnesses for relevant information;

*Conducted claim review meetings related to claim and insurance matters as needed;

*Conducted case analysis, at the conclusion of processing, to ensure all relevant documents were present for preparing demand letter to adjuster to initiate discussion to settle claim;

*Discussed with senior attorney the range of settlement considered reasonable:

*Conducted negotiations with adjuster to settle claims;

*Referred for litigation those claims that would not settle;

*Prepared the client for deposition and drafted complaints and motions.

Lawyer/Owner, Self Employed

T. Clarence Harper & Associates, P.C., Washington, D.C. --Nov1980-2000

*Provided legal representation for federal employees and private employees as the owner of the frim

*Responsible for the total operation of the firm including hiring staff personnel and representing clients at Equal Employment Opportunity hearings;

*Represented clients in complaints of employment discrimination in Federal District Courts, Federal Courts of Appeals, D.C. Superior Court, and D.C. Court of Appeals;

Administrative Judge (Part-Time)

Equal Employment Opportunity Commission, Washington, D.C Sept. 1988 Sept. 2000

*Appointed and served as an EEOC Administrative Judge for the EEOC.

*Authorized to conduct Equal Employment Opportunity Hearings on Employment Discrimination Matters on its behalf.

*Reviewed testimony taken from witnesses.

*Reviewed appropriate documents that were entered into evidence.

*Recommended a Decision rendered for or against the Complainant and forwarded that Decision to the EEO Commission for its consideration.

Equal Employment Opportunity (EE0) Specialist

SBA Office of EE0 and Compliance, Washington, D.C.-Sept 1970-Nov 1980

*Researched and gathered materials on the requirements of EEO.

*Developed and taught classes to supervisors, managers and directors consistent with the Agency’s policies of providing Equal Employment Opportunities to all of its employees.

*Conducted reviews of offices’ practices in 14 states to ensure compliance with the Agencies’ policies.

*Conducted exit interviews with manages to discuss deficiencies noted and recommended suggestions for improvement

*Maintained a security clearance.

EDUCATION

B.A.-Howard University, Washington, D.C.-Business Administration—1967

Juris Doctorate—Howard University, Washington, D.C.- School of Law- 1970

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