Data Entry Customer Service
Resume:
Erica Marshall
Detroit, MI *****
******.**********@*****.***
I am looking for a job where I can be a great asset to the company and have an opportunity for advancement.
Authorized to work in the US for any employer
Work Experience
Customer Service Agent
Proctor Loan Servicing - Troy, MI
December 2021 to July 2022
Payment on loan
Refinancing
Escrow overviews
Account information provided
Dispatcher/Customer Service
Boulevard and Trumbull Towing - Detroit, MI
April 2019 to July 2021
I answer multi-line telephone systems and provide customer service to customers. I am also responsible to schedule and dispatch out service call. I work very well with computers and perform several clerical procedures daily.
Dispatcher
Ers Towing - Detroit, MI
June 2015 to June 2018
Dispatch tow trucks to assist police officers.
Answer multi line phone system
Data entry
Office Manager/Dispatcher
313 Towing LLC - Detroit, MI
October 2010 to May 2015
Supervise all office procedures. Make and distribute work schedules for all employees. Handle all accounts payable and receivable. Dispatch tow trucks when needed. Education
GED
Marygrove College - Detroit, MI
2005 to 2005
High school or equivalent
Pershing High School - Detroit, MI
1999 to 2003
Skills
• Dispatch (10+ years)
• Data Entry (10+ years)
• Typing (10+ years)
• Customer Service
• Logistics
• Towing
• Call Center
• Dispatching
• Multi-line Phone Systems
• Accounts Receivable
• Accounts Payable
• QuickBooks
• Bookkeeping
• Administrative experience
• Microsoft Outlook
• Clerical Experience
Military Service
Branch: Army Reserve
Service Country: United States
Rank: E-3
October 2005 to May 2007
Completed basic training and training for unit supply specialist. Commendations:
Graduated Valedictorian
Additional Information
References
Dejuan Douglas- Previous Employer
Delona Wardlaw-Previous Manager
Contact this candidate