Director

Juliann I. Condrad

**** ****** ******, ********, **. 18505, 570-***-****, ******@*******.***

I have been employed within the long term industry over the past 30 years, having extensive knowledge of skilled nursing care, adult day services and home care services. My career has given me the opportunity to serve as a Social Service Director/Social Worker, Alzheimer’s Care Unit Director, and most recently as a Director of an adult day program. I believe with my years of experience and qualifications identified, I can prove to be a beneficial asset to your company if given the opportunity to meet and further discuss my background, current life planning and your company needs.

Respectfully Submitted,

Juliann Condrad

Juliann I. Condrad

1802 Cherry Street, Scranton, PA 18505; 570-***-****; ******@*******.***

EMPLOYMENT

Telespond Senior Services, Scranton,PA

Director October, 2020 to November, 2022

Full oversight and coordination of the adult day program and in-home services, including client intakes for day program and in-home care, care plans, assuring activity programs and home care services are coordinated, center and in-home licensing, staffing, budget, payroll, management of staff (20).

Allied Services Skilled Nursing Center, Scranton, PA

Social Worker, November, 2016 to September, 2020

Perform Social Work duties within guidelines of PA State Regulations to assure all resident psychosocial needs are met and duties similar to those identified below, and specialized attributes in respiratory care.

Stericycle, Dunmore, PA

Customer Service Representative. September 2017-2020

•. Answer incoming calls for varied clients. Complete identified inquiries, ie physician services, counseling services, Yale University, insurance agencies, payment services. Make return calls to clients on call, provide pertinent messages and return calls to patients, as necessary.

Whitestone Care Center, Stroudsburg, PA

Social Service Director, December, 2015 to November, 2016

Perform job duties within guidelines of PA State Regulations. Including: monitoring of anti-psychotic medication regime and reductions with team, MDS assessments, care planning, admission and discharge process, staff education of Resident Rights, Grievance process, behavior management, dental, vision, audiology appointment coordination, Family Council Meetings, Quality Assurance process, coordinate management of Utilization Management Review (UMR), PASRR completion, coordinate psychiatric services and LCSW visits.

Humana Senior Bridge Program, Scranton, PA

Independent Field Care Manager, July 2015 to April 2016

Assure members needs are met at home; ie. Home care, DME, supplies, doctor appointments, medications to eliminate potential re-hospitalization.

Millville Health and Rehabilitation Center, Millville, PA

Social Service Director, August, 2015 to December, 2015

Duties similar to those identified above.

Golden Living East Mountain, Wilkes Barre, PA

Social Service Director/Alzheimer’s Care Unit Director January, 2003 to February, 2015

Social Service duties similar to those identified above, including admission referral process. Initial admission abstract assessment, then completion of admission process upon admit to the facility.

Alzheimer’s Care Unit Director duties included: supervised staff of approximately 20 nurses and certified nurses aides; interview new potential staff for the Alzheimer’s unit, complete Dementia Care training upon hire and regular evaluations of all unit staff; ongoing education on the dynamics of Alzheimer’s care and disease management, coordinated programming for residents based on their cognitive, spiritual, physical, social and intellectual wellness. Manage budget to assure supplies are ample to meet resident needs. Provide family counseling and education on the effects, process and stages of Alzheimer’s Disease as needed.

Education

Marywood College, Dunmore, PA Bachelor’s of Social Work 1991

Certificates in Long Term Care Administration 2004

National Council of Certified Dementia Care Practioners/Manager 2008

awards and acknowledgements

2008 to current – Certified Dementia Care Practioner

Member of NASW

September, 2008 – Alzheimer’s Care Unit Director when the Alzheimer’s Unit received an “Outstanding Alzheimer’s Care Award” from the company for Recognition of Market Development and Dominance.

2005 - 2009 - Alzheimer’s Associations Memory Walk Top Team Award, consecutively for 5 years. As team leader, coordinated team of 200 members and raised $40,000 for the Alzheimer’s Association.

Proficient in Point Click Care.

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