Cheryl Young
**** ******* *****, #*** ***** Park, PA 15129
*****************@*****.*** 724-***-****
Dedicated and detail-oriented Certified Clinical Medical Assistant with 25+ years of experience in Chronic Care Management (CCM) and central scheduling. Thorough knowledge of health care protocols, medical terminology, insurance products, and medical billing/coding systems. Loyal individual who has the ambition to succeed in a wide variety of medical settings by utilizing clinical and office administration experience. Proven in working effectively both independently (remotely) and as part of a group. Highly trustworthy, discreet, and ethical while possessing strong analytical and problem-solving skills. Known for ability to find solutions to challenging issues.
Training
Penn Foster – Associate Coding / Billing Program April 2022 – Present
Professional Experience
Allegheny Health Network Remote Position
Central Scheduling Coordinator September 2021 – Present
●Take calls to schedule patients for office appointments along with testing and procedure scheduling.
●Reconcile billing discrepancies, and perform audits. Participate in performance improvement activities.
●Enter patient demographic information into billing systems. Post charges and payments into system.
●Identify problems and help to resolve patient-billing issues, researching based on patient information.
Allegheny Health Network Jefferson Hills, PA
CCMA – Certified Clinical Medical Assistant November 2019 – September 2021
●Performed all front and back office duties – handling applicable medication administration. Worked with insurance carriers to obtain authorization for patient’s autoimmune medications. Transited all patients to remote healthcare during the pandemic. Answered client inquiries and provided timely information.
●Experienced to translate diagnosis provided to medical codes. Maintained patient confidentiality.
●Managed patient filing, chart management, and insurance verification. Offered administrative support.
CCM Company in South Florida Remote Position
Enrollment Specialist – Chronic Care Management (CCM) January 2020 – May 2021
●Worked part-time for a Chronic Care Management Company in South Florida to enroll patients into their system. Actively collaborated with 3 different primary care practices during employment.
●Responded to billing inquiries from patients, insurance companies, and departments. Identified and resolved issues regarding account adjustments, re-billing insurance, and collecting from patients.
Allegheny Health Network Various Locations
CCMA – Certified Clinical Medical Assistant August 2015 – November 2019
●Performing office duties while assisting primary care physicians with office procedures/communications.
●Served as a Medical Assistant. Gained experience in keeping accurate records and documentation.
●Verified insurance and collected payments for deductibles, coinsurance, and co-pays. Arranged payment plans. Experienced in processing claims for managed care insurance in a timely manner.
Monongahela Valley Oncology Hematology Monongahela, PA
Outpatient/Inpatient Patient Care June 2006 – August 2015
●Completed patient assessments, vitals during chemo and transfusions, injections, venipuncture, patient discharge, family assistance. Experienced in using Sysmex equipment for obtaining blood results.
Education
Sawyer School – Associate in Medical Assisting with Office Procedure
Certification
Certified Clinical Medical Assistant (CCMA) – PA state certification CCMA #Q2N826H6
References
Richard Long, MD
Practice Owner and Colleague
2812 River Vista Way
Mount Pleasant, SC 29429
*************@*****.***
Amie Matyas, RN, OCN
113 Beach Drive
Charleroi, PA 15022
Colleague and Nurse Supervisor at WVU
Oncology Hematology
Stephanie Fulton, CCMA
2352 NW 120th lane
Coral Springs, FL 33063
Supervisor for Soteria Health
Dianna Kaufman
Office Manager
104 Morton Street
New Eagle, PA 15067
Coworker / Friend