Quality Engineer Data Analyst

PARVANAGASIMOV

Apple Valley, MN *****, Cell-612-***-****;

E-mail: *******.********@*****.***,

www.linkedin.com/in/parvana-gasimov-0a98033

Key Skills:

** ***** ** ********** ** IT infrastructure and process implementation with vendor and Asset management to develop and adhere to the processes. This involved understanding technologies across a wide range of business capabilities, locations, and functions. Developed strategies to provide updates, mentoring and analysis to increase practice’s ROI. Developed and implemented several processes and procedures to improve clarity, communication and operational efficiency. Experience includes project management skills aligned with critical business requirements, Principal Quality Engineer, IT Asset Management, Sr. IT Business Specialist, Procurement Manager, Sr. Telecom Engineer and Project Manager. Strong business acumen with strengths bridging the gap between technology and business, enabling the business to work smarter, leaner and with reduced risk and lower-cost technology platforms and processes. For enterprise projects, served as a solution agent to drive and develop project ideas through the initiation phase. I’m highly driven, innovative and enthusiastically searching for a position that will leverage my experience & talents, and bring value to your team!

Areas of Expertise:

High-quality assessment skills. Management ability with strong decision-making.

Leaded cross-departmental projects to improve asset management processes, tools, controls, and benefits to the organization.

Project management aligned with critical business requirements and objectives.

Vendor comparison and contract negotiation. Skilled in tracking and reporting.

Advanced communication skills

Advanced collaboration experience

Strong organizational skills/multitasking

Completely multi-lingual; speaks, reads and writes English, Russian, Turkish, and Azeri

Technical planning, project planning, cost analysis, process definition and improvement.

Technical Experience:

ITSM tool such as ServiceNow, SQL, Tableau, CMDB, OASIS, ASK, Elastic Search, Postman, Clone the GitHub, PeopleSoft, Concur, Ariba, PPM Optics, Planview, VmWare portal, Insight portal, BI reporting tools (primarily Tableau).

Microsoft Office products (Excel, MS Word, MS Access, and Windows), PowerPoint, Visio, Outlook as well internally developed application.

Education & Certifications:

Master of Science IT/IS Program–(GPA=3.9)

Saint Mary`s University of Minnesota, Minneapolis, USA

Master of Science Electrical Engineering –(GPA= 4.0)Technical University of Azerbaijan (evaluated by USA World Education Services)

Agile courses in progress.

Python certified Google IT Automation, 2021

PMP certificate – class provided 2019

Green Belt training and certification, 2014

ITIL V3 certified R57DTT50A2, 2009

Professional Experience

UnitedHealth Group

August 2020 –Present

Principal Quality Engineer Business Operations

Optum Technology Enterprise Enablement & Platform Services (EEPS)

Leaded the most complex, important, and visible technology audits, data analytics, and data visualization projects.

Worked within the UnitedHealth Group enterprise in Optum Tech, within the Enterprise Enablement & Platform Services organization.

Performed business analysis functions using a set of tasks and technique.

Participated in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

Drive process improvements and productivity increases through reports, dashboards, and automation.

Leaded the design and implementation for multi-faceted, complex, application development projects involving multiple stakeholders and IT functions.

Reviewed monthly chargeback for EEPS.Reviewed the infrastructure line items that are currently associated with different services.

Budgeted, rate-setting (service cost allocations), forecasting, and other analyses for assigned service groups and/or funds related to operational metrics tracking.

Understanded and integrated functional strategies and trends in technology to deliver value.

Determined if there are items that need to be re-assigned to other services/applications.

Determined any the lower environment items which can be decommissioned ASAP to reduce overall cost of the infrastructure.

Focused on infrastructure that is aligned to applications that are considered invalid per ASK or do not have an application assigned. (Invalid = does not have a GL assigned).

IT Asset Management Strategy : Software License Management: HW/SW Cost Optimization.

Acted as liaison to IT and Partner groups to promote value and benefits of processes.

Participated in internal and external audits as required.

UnitedHealth Group

July 2017 – August 2020

Principal Quality Engineer Business Operations

Optum Technology Data Solutions (PEDS), Eden Prairie

Performed Infrastructure audit and generated savings for Data Solutions. Performed decommission physical and virtual servers and removed unused accounts.

Acted as Finance Business Operations Lead to develop financial and operational metrics, manage financial planning, budgeting and forecasting including FTEs, Chargebacks, Capital, NCT.

Created/managed the technology infrastructure audit coverage strategy, including strategy design, audit execution, and coordination with other audit teams on key infrastructure related controls that are tested within a variety of different audit projects.

Evaluated demand forecasts/budgets to ensure alignment with financial and business goals.

Assisted in IT departmental allocation and recovery processes.

Developed and improved methodologies, policies, standards, processes, systems that enable the enterprise to effectively manage the IT asset portfolio.

Developed and maintained financial reports to clearly communicate actual results, forecasted performance, and variances to plan, forecast and budget.

Managed and updated the automated inventory management system.

Tracked YTD spending vs. plan for all departments/cost centers.

Implemented guidelines for technology asset management.

Used analysis to establish strategies, plans, and recommend processes to improve cost efficiencies.

Lead special projects (Asset write off list, aligning forecast to dimensions, variable spend analysis, vendor support, workforce management, etc.)

Generated monthly inventory reports and aligned with accounting records.

Provided analysis of asset licensing and renewals as necessary.

UnitedHealth Group

August 2009 – July 2017

IT Procurement Manager Business Operations

Optum Technology Infrastructure and Network Ops, Eden Prairie

Leaded large complex projects. Worked with all areas of the UHG organization to facilitate the procurement process and asset tracking of IT hardware, software/network and Telecom.

Worked with various vendor portals to ensure accurate entitlement reservations and tracking.

Ensured successful delivery of department-wide initiatives of project management (time, budget, quality, scope, benefit). Established project oversight processes and escalation paths.

Worked with procurement to ensure effective software & hardware inventory tracking and management.

Managed capital and expense budgets, the procurement process from business justification through invoice payment and manage the lifecycle of assets. Responsible for Business Planning, Capital Planning & Approval Processes.

Assisted in preparation of estimates for Information Technology Projects involving large capital investments

Interfaced with department and executive management to coordinate technical solutions that are in alignment with business objectives.

Tracked project financial data for projects and services as appropriate.

Worked with business partners and technical team to define, document, and review business and system requirements to support new projects

Developed and implemented a sourcing and procurement commodity strategies aligned with Technology Sourcing group objectives.

Worked with external vendors to order and track all IT/IS purchases more than $6 M projects.

Managed overall purchasing and billing functions of all services and equipment.

Established and monitored the vendor relationship against the Statement of Work (SOW) and Service Level Agreements (SLAs).

Ensured hardware, software and network orders are consistent with approved technology standards.

Communicated with project managers, project teams and key stakeholders on the vendor management processes and effective techniques for successfully engaging vendor resources in project activities.

Managed re-occurring costs and renewals and ensured technologies costs are predictable.

Honors & Professional Affiliations:

Honors and Awards

Numerous BRAVO awards for Leadership from Optum Management

UnitedHealth Group Culture Ambassador (2015 – current)

Earlier Career:

2008-2009 - G&K Services, Minnetonka, MN, USA

Sr. Voice and Data analyst/Sr. Business Analyst

Dec.2007 - Target Corporation, Minneapolis, MN, USA -Consultant

Telecom Provisioning Analyst – Business Analyst

Jun.2007 - Oct.2007 Boston Scientific (Guidant), Arden Hills, MN, USA -Consultant

Project coordinator –Global Network Services

Jun.2005 -Jun.2007 Sprint Nextel, Eden Prairie, MN, USA – Permanent employee

Telecommunication Engineer

2004-2005 - SUPERVALU, Inbound transportation, Chanhassen, USA

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