Marketing Specialist Asset Protection

Michael Winn

678-***-**** ***************@*****.*** Ringgold, GA 30736

SUMMARY

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

SKILLS

Marketing tactics Life cycle project management

EXPERIENCE

MSA, Allstate Insurance Co, January 2022-Current

Ringgold, GA

Upsold products to policyholders and potential new clients. Pursued continued professional development through insurance workshops, course and webinars.

Offered policy guidance and management to promote asset protection. Rewrote and reinstated insurance policies, following underwriting and business rules. Responded to inquiries and explained product features and service advantages to potential customers.

Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.

Engaged customers and provided high level of service by carefully explaining details about documents.

Analyzed customer needs and provided best options, upselling products and services. Followed up with customers to check on changing needs and propose new offerings. Maintained pleasant and cordial attitude, remaining calm when issues arose. Owner/Agent, Winn Insurance Group LLC, February 2000-December 2020 Ringgold, GA

Developed business and marketing plans, prepared monthly financial reports. Led startup and opening of business, provided business development, creation of operational procedures and workflow planning.

Oversaw staff hiring, initiating new training and scheduled processes to streamline operations. Sales Support/Marketing Specialist, Nations Builders Insurance Services, February 2007-November 2009

Atlanta, GA

Developed positive relationships with new and existing customers, leading to increased sales opportunities.

Handled customer inquiries promptly and efficiently, serving as point-of-contact between teams and departments for consistency.

Coordinated preparation and shipping of sales kits, welcome packages and gifts for customer outreach.

Managed sample product distribution and customer incentive programs to increase sales. Performed regular research on target audience's wants, needs and purchasing patterns. Consolidated and prepared monthly sales reports for each department to track performance versus budget.

Assisted salesforce with customer leads and follow up to build constant contact. EDUCATION AND TRAINING

Some College (No Degree)

Business Administration, Lexington Community College, Lexington KY High School Diploma

Henry Clay High School, Lexington KY June 1985

CERTIFICATIONS

Licenses : Property and Casualty

Life/Health and Surety

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