Detention Officer Customer Service

QUINN D. POWELL

**** ******* ***

Charlotte, NC *8206

SUMMARY OF QUALIFICATIONS

Management professional with experience in hiring, training, interviewing, and employee orientation. Responsible for superior customer service, merchandising, and sales performance in assigned area while managing employees. Displays strong leadership skills; able to inspire others to do their personal best.

EMPLOYMENT HISTORY:

1998 - Present LOWE' S HOME IMPROVEMENT, Charlotte, NC Department Manager: Ability to process merchandise information through store computer system and complete all required paperwork according to policy. Ability to operate/demonstrate/explain merchandise in assigned area. Ability to follow instructions, anticipates, recognizes and responds to change by innovative problem solving. Develop and plan activities to ensure proper completion in a timely manner. Accomplish work through the effective management of employees.

1995 – 1998 MECCKLENBURG SHERIFF'S DEPARTMENT, Charlotte, NC Detention Officer: Supervise fifty-six inmates in a direct supervisory environment. Transport prisoners to and from the hospital and different county jails. Communicate with wide variety of people in very challenging environment and situations. Able to acclimate to an environment of advancing technology with automated controls supported by computer software that requires computer literacy.

United States Air Force, 11/83 - 01195

Non-Commission Officer Leadership School, 3/92

Documentation Training, 8/91

Disaster Preparedness and Readiness Training, 5/91 Chapel Administrative Management, 12/84

East Stroudsburg University, 8/82

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