Duke Energy Baptist Memorial

Objectives

To secure a career opportunity with a company that allows me to not only utilize my skillset obtained through my education and working experiences, but also enhance and expand my knowledge and skillset.

Experience

Agero, Memphis, Tennessee

October 2021-June 2022

· Dispatching roadside assistance

· Calling service providers to secure service

· Procuring service for lockouts, fuel delivery, tire changes, towing of light medium and heavy-duty vehicles

· Notating accounts of changes and for the service providers

· Processing payments

· Changing invoices to reflect changes for service providers

Duke Energy, Memphis, Tennessee

January 2021 – November 2021

· Starting, stopping, and transferring service

· Reviewing and resolving billing adjustment requests

· Taking escalated billing call and making the necessary adjustments

· Educating customers on how to lower their bills and costs that impact their billing

Baptist Memorial Hospital, Memphis, Tennessee

December 2018- December 2020

· Performing visual rounds for assigned areas

· Triaging patients

· Preparing equipment for preventative maintenance

· Administering medications

· Covid-19 training

Saint Francis Hospital, Memphis, Tennessee

March 2016- December 2018

· Performing visual rounds for assigned areas

· Triaging patients

· Preparing equipment for preventative maintenance

· Administering medications

· Covid-19 training

Education

Roadmaster’s, Millington, TN, CDL Certification

Mitchell High School, Memphis, TN, High School Diploma

References

Available Upon Request

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