Ashley M. Capriotti

Philadelphia, Pa, *****

adtq5r@r.postjobfree.com 267-***-****

Professional Objective

To obtain a position within the Real Estate industry where I can effectively utilize my expertise in sales.

Work Experience

August 2021 - Present

AJH Management-Assistant Property Manager

- Responsible for collecting rent payments for over 500 units, including but not limited to collections, renewals, lease signage, processing all legal court documents, billing, maintenance dispatch work orders including follow ups on all 24/7 on call emergencies.

July 2017 - May 2021

Korman Real Estate- Receptionist Philadelphia, PA

● Secured the building by monitoring systems, performing facility walkthroughs, and controlling access to owner's' units, Building Link and iVMS-4200 camera system experienced.

● Experience in QuickBooks, MS Office, Excel and Word.

● Received, Logged and handled over 200+ packages a day.

● Worked side by side with Property Management and Leasing to obtain Prospect Residents. January 2016 - July 2017

Post Brothers Real Estate- Concierge Philadelphia, PA

● Secured the building by monitoring systems, performing facility walkthroughs, and controlling access to owner's' units, ButterflyMX and Yardi Experienced. Completed ALL Gracehill testing.

● Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions.

● Created new property spreadsheets for all front desk use, including Resident Contact sheets, Violation Log, Pushcart Sign-out log, Community Room Reservations. Receiving, Logging and Handling all packages and mail.

October 2012 - December 2015

Wilsons Leather - Assistant Store Manager Philadelphia, PA

● Provided exemplary customer service to ensure that others followed suit to maximize profitability.

● Met daily sales goals as well as motivated others to drive store sales performance.

● Promoted a positive customer experience by presenting merchandise according to company standards.

August 2010 - October 2012

Motherhood Maternity - Assistant Manager/Visual Merchandiser Philadelphia, PA

● Retained knowledge of fit, fashion, style, quality, competition, sizing, pricing, and distribution.

● Managed the store's visual merchandise in correlation with company standards.

● Assisted in employee payroll and ensured accurate timekeeping to minimize controllable costs. June 2008 - February 2010

Walmart - Customer Service Manager Philadelphia, PA

● Managed lunch breaks, cash drawers, work schedules and training of new customer service employees.

● Investigated and resolved all customer service issues and complaints in a timely, professional manner.

● Maintained knowledge of all new company products and services that were ever changing. Education

● Toni and Guy Hair Academy Philadelphia, PA

● Cosmetology License May 2014

● YouthBuild Charter High School Philadelphia, PA

● Diploma June 2008

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