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Baking and Pastry Arts Food and Beverage Industry Management

Charlotte, NC
November 28, 2022

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Isobel Lyttle

Charlotte, NC ● 281-***-**** ● ● ●

Pastry Student


Johnson and Wales University, Charlotte, NC

Associates in Applied Science, Baking and Pastry Arts, Conferred December 2021 Bachelors in Science, Food and Beverage Industry Management, Candidate May 2023 Dean’s List, Conferred December 2020-present


Head Baker, 04/20/2022-07/30/2022

QC Catering, Charlotte, NC

• Produced desserts for corporate events, weddings, workshops, festivals, conferences, and community events

• Generated hundreds of cookies, brownies, breads, dessert shooters, tarts, parfaits, quiches, muffins, pastries, scones, and other desserts on a daily basis

• Increased knowledge in time management, food waste, and multitasking

• Worked with head pastry chef to manage products generated, design new desserts, and refine recipes and skillset

Host and Expo, 02/03/2022-present

Superica, South End, Charlotte, NC

• Greeted guests with a positive, friendly attitude

• Managed in-person and over the phone inquiries, waitlist bookings, and customer service help

• Took guests to assigned tables, gave information about specials, provided additional information asked by guests, and assisted servers with setting up tables

• Maintained cleanliness and organization through the front of the restaurant and restroom area

• Assisted cooks by managing the flow of food to correct tables

• Consulted with chefs about specifications on tickets, ran food to tables, restocked items as needed Culinary Department Intern, 05/08/2021-08/26/2021

Sonesta Resort, Hilton Head Island, SC

• Successfully ran Pantry line station which included tasks of preparation for dinner service, generated appetizers, assembled certain entrees, plated desserts, served an average of 230 guests per night

• Worked with the executive chef to prepare appetizer and entrée specials as well as special dessert requests from large groups

• Designed and generated dessert special on Father’s Day and the following days for the resort’s restaurants and bars

• Increased knowledge of running large resort kitchen, practicing food safety measurements, maintaining time management

• Expanded skillsets in minimizing food waste, knife usage, multitasking, organization for tidiness and success

Sales Associate, 12/2019-02/2020

Heaven in a Jar, Sugar Land, TX

• Sold dessert jars, assisted in making drinks such as milkshakes and smoothies for customers, rang up customers, and contributed to cleaning the store at closing

• Maintained cleanliness standards

Shift Leader, 02/2018-01/2021

Great American Cookies, Sugar Land, TX

• Started as a sales associate in February 2018

• Promoted to shift leader in July 2018

• Included tasks such as managing store when general manager was not working, cleaning, handling deposits at closing, doing nightly paperwork, recording sales numbers into computer, serving, and ringing up customers, baking cookies, decorating cookie cakes, training new employees CERTIFICATIONS

• National Registry of Food Safety Professionals, Certified Food Safety Manager, 10/2020

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