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Sensitivity: Internal

MAHLET HAILESELLASSIE

***** ******* **, *******, ** 20170

Phone 703-***-****

Email: adtq4e@r.postjobfree.com

Summary of Job Qualification

Certified Scrum Master and a Servant Leader bringing 9 years of experience achieving goals in challenging IT environment. Diligent, forward-thinking, and adaptable to dynamic companies. Excellent reputation for resolving problems, improving customer satisfaction. Outstanding contribution to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Agile, Scrum and SAFe methodology and motivated to learn, grow, and excel in the industry. Certifications and Educational Qualification:

• Scaled Agile Framework (SAFe) certified.

• Certified Scrum Master (CSM) certified.

• Bachelor’s in Business Administration, University of Addis Ababa Professional Employment History

United Airline, Dulles, VA 01/2017-Present

Role: Scrum Master

Responsibilities:

• Facilitates the team’s progress toward team goals – The Scrum Master acts as the facilitator for many teams or as the Release Train Engineer (RTE) for a SAFe Agile release train (ART).

• Continuously engage in challenging the old ways of working to improve team level or ART level performance in the areas of quality, predictability, flow, velocity, and other metrics defined by the enterprise.

• Help the team or ART focus on daily and/or Iteration Goals in the context of the current Program Increment (PI) or Release Objectives.

• Leads team/ART efforts in relentless improvement – Helps the team improve and take responsibility for their actions; facilitates the team retrospective.

• Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.

• Facilitates team meetings such as Daily Stand-up, Iteration Planning, Iteration Review, Iteration Retrospective etc or ART level meetings such as PI planning, Scrum of Scrums, PI retrospectives etc.

• Ensures the DoD (Definition of done) and other team/ART level working agreements are being followed.

• Facilitates discussion, decision making, and conflict resolution within the team/ART to improve team level performance and value delivery.

• Supports the team’s/ART's efforts to continuously improve communications and relationships with other teams.

• Takes a lead role in coordinating work with other teams to improve flow and throughput.

• Frequently represent the team in the Scrum of Scrums (SoS), or run the Scrum of Scrum meeting, and/or other program level ceremonies to plan, execute, and improve the work & operating models.

• Helps their teams remain aware of opportunities to engage and improve larger program effectiveness. Helps their teams build effective relationships with the supporting teams like User Experience, Architecture, Shared Services etc.

• Supports the Product Owner and Product Management areas in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope. Page 2 of 4

Sensitivity: Internal

• Eliminates impediments by engaging the right stakeholders within the organization or partner organizations.

• The Sr. Scrum Master supports the team/ART in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration or PI. Assists with internal and external communication and improves transparency

• Exhibits and infuses the behaviors of a Lean-Agile Leader to nurture a Lean-Agile Mindset in the team, leadership, and the program.

• Provide input and lead initiatives to improve business agility in the team/program/enterprise. Identify and drive the culture change required to improve agility within their teams and ART's. Verizon, Ashburn, VA 03/2015-01/2017

Role: Scrum Master

Responsibilities:

• Serve as the servant leader for the Agile scrum teams to ensure clear communication and removing impediments to help the team success in meeting its goals and objectives.

• Expected to have a thorough understanding of the Scaled Agile Framework (SAFe) and will be able to use the appropriate Agile methodology (Scrum/XP/Kanban) to facilitate the Agile team’s activities.

• Exhibit Lean-Agile leadership: Exhibit the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Help the team embrace Lean-Agile Values, adopt, and apply Lean-Agile Principles, and implement Lean-Agile practices.

• Facilitate the team’s progress toward team goals: Continuously challenge the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. Help the team focus on daily and Iteration Goals in the context of current Program Increment (PI) Objectives.

• Lead team efforts in relentless improvement: Help the team improve and take responsibility for their actions. Teach problem-solving techniques and help the team become better problem-solvers.

• Facilitate meetings: Facilitate (not lead) team meetings, including (where applicable) the Daily Stand- up, Iteration Planning, Iteration Review, etc.

• Support the Product Owner: Help the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic.

• Eliminate impediments: Actively addresses blocking issues so that the team can remain focused.

• Promote SAFe quality practices: Help foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams. Provide guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).

• Build a high-performing team: Focus on ever-improving team dynamics and performance. Help the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate people problems to management where necessary, but only after internal team processes have failed to resolve the issue; help individuals and teams through personnel changes.

• Protect and communicate: Communicate with management and outside stakeholders; help protect the team from uncontrolled expansion of work.

• Coordinate with other teams: Represent the team in the Scrum of Scrums (SoS) meeting, and pass information from that meeting back to the team. Coordinate with the System Team, User Experience, Architecture, and Shared Services.

• Facilitate preparation and readiness for ART events.

• Support estimating: Guide the team in establishing normalized estimates Page 3 of 4

Sensitivity: Internal

Capital One, Tyson corner, VA 07/2013-07/2015

Role: Scrum Master

Responsibilities

• Provide guidance to the team on Scrum Values, Practices, and Rules, essential adherence to Scrum methodologies

• Facilitate various Scrum activities such as: Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives

• Facilitate daily Scrum activities such as: Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as impromptu meetings as needed

• Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management

• Facilitate a good and respectful Scrum environment, conditioning and empowering the team to be self-managed

• Communicate and work directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint

• Create and maintain risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management

• Maintain and publish Scrum metrics (e.g. velocity and burn-down)

• Build team cohesion and foster good communication between various development teams Measure and improve team productivity

• Works effectively with others to remove delivery team roadblocks

• Works with Product Owner to define project scope and objectives

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