Accounting Representative Red Rock
Resume:
Eulease Yokum
**** *** **** ***** ***, Las Vegas, NV, 89179, US
adtq46@r.postjobfree.com
Dedicated to learning, growing, and succeeding in academinia. Domestic and International Experience
Advertising
Customer satisfaction
Multi-Task Management
Computer literate
Conflict and dispute resolution
Political Science and Criminal Justice - Bachelor of Arts - 1999 Metropolitan State University of Denver - Denver, CO Political Science coupled with Indigenous law - Master of Arts - 2001 University of Colorado Denver - Denver, CO
Admissions Representative - November, 2019 to Present Inner Healing Center - North Las Vegas, NV
Increased customer satisfaction by resolving [Product or Service] issues. Examined departmental documents to determine how they should be distributed and filed. Implemented marketing strategies that resulted in a 12% increase in the number of customers. Designed and built firmware to test associated hardware. Collaborated with 15 customers to determine their needs and deliver counseling services. Collaborated with 11 customers to determine their needs and deliver mental health services. Collaborated with 15 customers to determine their needs and deliver help with group counseling service. Collaborated with 15 customers to determine their needs and deliver survival tools for success. Collaborated with 15 customers to determine their needs and deliver advocacy assistance. Increased conversion rates of prospective students to [Number]% by working closely with students and parents.
Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
Conducted an initial client assessment and analysis to begin the research process. Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe].
Explained admissions procedures and course offerings to over [Number] potential students every week. Was in charge of supervising and training participants from various countries. Devised strategies to cut costs, modernize operations, and revamp procedures to improve the institution's operations.
Professional Summary
Skills
Education
Work History
Administrative Accounting Representative - June, 2007 to November, 2018 Kaiser Permanante - Denver, Colorado
Used excel spreadsheets to verify deposits, correct discrepancies, and process end-of-day paperwork with100% accuracy.
Took corrective action by reducing financial inconsistencies, cutting costs, and eliminating system flaws through efficient [Action].
Designed, developed, and tested embedded software applications in the medical industry. Communicated critical operational improvements to improve performance using financial data from reports.
College Instructor - January, 2001 to January, 2007 Metropolitan State University of Denver - Denver, CO Collaborated on classroom materials and teaching practicums with graduate students and teaching assistants.
Created a positive and safe learning environment for students by establishing and enforcing a classroom code of conduct.
Offered academic guidance to students, including help with thesis and dissertation writing. Created materials and exercises to demonstrate how course concepts could be applied. Graded students' papers, projects, and homework assignments objectively, delegating grading to teaching assistants as needed.
Kept regular office hours to assist students with their questions and to provide educational assistance. Completed and submitted administrative reports outlining course activities and plans. Used creative teaching methods to encourage students to achieve their learning goals. Had an excellent attendance record and was always on time for work. Documented and resolved student retention which led to increased revenue and excellent rapport with students.
Accomplishments
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