TERESA TUTTLE

*** *. ******** *****

FAIRBORN,, OHIO, OH 45324

937-***-****

adtq38@r.postjobfree.com

SUMMARY

Empathetic, effective and motivated Registered Medical Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and Precerting insurance.

SKILLS

Clinical Training

Putting orders in for the Doctor

Administrative skills during a workday,

answering the phone, scheduling

appointment and greeting the patients.

Calling patients to verify their appointments

for the next day.

Understands medical procedures

Medical records management: Epic

ICD-10CM Certified

Exceptional interpersonal communication

Time Management

Charting expertise in Epic

Documenting in a patients chart

HIPAA compliance

Following Protocols

Vital sign monitors

Communicating with patient families

Certified in Basic Life Support (BLS)

Preparing specimens and samples for

Urology

Sterile technique

Medical terminology knowledge

Medical terminology

Patient scheduling

Surgery Scheduling

Precerting Knee Injections for the Doctor

Precerting Physical Therapy for the Doctor

Wound care and irrigation

Documentation of procedures in a patients

chart

EXPERIENCE

Registered Medical Assistant, Kettering Physician Network Soin Hospital, May 2017-Current Beavercreek, OH

Greet and checked patient's in as needed.

Take patients to the exam room and triaged patient as needed. Take the vitals, updated information in patients' chart. Answer telephone and put in prescriptions as needed. Fax and scanning information in the patients medical records. Epic EMR trained.

Pre-authorize Orthopedic Injections.

Pre-Authorize Physical Therapy

Answering telephone to schedule appointments or help the patient's with any problems they may have.

Working alongside physician as needed.

Scheduled appointments for new patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Contact pharmacies to submit and refill patients' prescriptions. Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.

Used EPIC software to process patient payments and update accounts. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Organized charts, documents and supplies to maintain team productivity. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Collaborated with local pharmacies to resolve and clarify issues with patient medication. Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Assisted with diagnostic testing by collecting Urine specimens for laboratory analysis. Followed all principles of asepsis and infection control to meet patient safety guidelines. Educated patients about medications, procedures and physician's instructions. Contacted pharmacies to submit and refill patients' prescriptions. Registered Medical Assistant, Alto Healthcare Staffing/Beavercreek Urgent Care, September 2015-May 2017

Dayton, OH

Greeted patients as they signed in.

Registered patients that have checked in.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Close out registration at the end of the night.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Educated patients about medications, procedures and physician's instructions. Contacted pharmacies to submit and refill patients' prescriptions. Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Organized charts, documents and supplies to maintain team productivity. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Collaborated with local pharmacies to resolve and clarify issues with patient medication. Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Followed all principles of asepsis and infection control to meet patient safety guidelines. Contributed to office operations by triaging patients by severity of medical complaint. Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.

Registered Medical Assistant, Prolink Healthcare, October 2014-July 2015 Cincinnati, OH

Greeted and prepared established patients for visit with the doctor, briefly interviewing them, taking weight and vital signs, and recording information into the EMR system. Conducted intake interviews with new patients.

Administered and read urine drug screens and recorded results in patients' records. Collated and arranged paper in patients' files so that information could be retrieved easily. Pulled files of patient scheduled for next day, put them in order of appointment time. Confirmed next-day appointments by phone.

Answered phones and transferred calls.

Prepared specimens for transport to lab, filling out requisition forms. Worked with Epic EMR system.

Gave patient shots per Doctor's order

Draw blood per Doctor's order

Entered refills on prescriptions whenever a patient needed a refill. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Phelbotomy/Surgical Coordinator, The American Red Cross, Wright Patterson Medical Center Volunteer, January 2011-October 2014

Fairborn, OH

Volunteer in the blood lab.

Draw blood from adults and teens.

Draw blood from children ages infant to adults.

Sends blood up to be processed.

Send up urine specimens.

Send up bowel specimens.

Surgical Coordinator for Same Day Surgery.

Take family members back to the recovery area after the surgery. Keeps family informed of how patient is doing.

Distributed treatment and procedural information to patients. Educated patients on at-home surgery preparation requirements and post-operative care process.

Medical Assistant Externship, Kettering Family Practice, October 2011-May 2012 Kettering, OH

Greeted and prepared established patients for visit with the doctor, briefly interviewing them, taking weight and vital signs, and recording information to their record. Conducted intake interviews with new patients.

Administered and read urine drug screens and recorded results in patients' records. Collated and arranged paper in patients' files so that information could be retrieved easily. Pulled files of patient scheduled for next day, put them in order of appointment time. Confirmed next-day appointments by phone.

Answered phones and transferred calls.

Prepared specimens for transport to lab, filling out requisition forms. Escorted patients to examination rooms and prepared for physician exams. Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.

Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.

Performed routine tests such as dip stick, vision and hearing tests. Monitored patient stability by checking vital signs and weight. Sterilized medical instruments to streamline procedural use. Measured specimens and delivered to laboratory.

Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

Protected confidentiality of all patient care information and treatments to prevent breach of data.

EDUCATION AND TRAINING

Associate of Applied Science

Registered Medical Assistant, National College, Kettering, OH May 2012 Dean's List Award Recipient, Double Honors Graduate and Achievement Award Recipient 3.75 G.P.A Successful completion of 240 hour Externship Acheivement Awaed Recipient

3.75 GPA

Dean's List Honoree Summer Term 2010, Summer Term 2011 Student of the month May 2011

Completed continuing education in: Invasive Clinical Procedures, Noninvasive Clinical Procedures, Clinical Medical Assisting, HIPPA Awareness, HIPPA Compliance, IM Injection- Deltoid Competency, Vaccine Administration Training, Medication Administration (IM Injections), Blood Pressure Competency (Upper Extremity) CPR: Date Completed 1-18-2021- 1-31 2023

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