Debt Collector Communications Specialist
Resume:
Victoria Nance
**** ******* **** **** *******@*****.***
Jacksonville, FL 32216
Varying Exceptionalities Teacher and Communications Specialist Committed to fostering an inclusive and productive work environment through online and face-to face learning that meets the needs of all students and staff. Proven ability to establish a well-maintained and orderly work environment that enables diverse learners to be highly motivated and successful in the workplace.
SKILLS
Applications: Microsoft Word, Power Point, Excel, Blackboard Online Learning, OneNote, Outlook 360, OneView, SEAS, DSCTop, Teams, Skype for Business, Zoom
Strong skills in project management, classroom management, negotiation, communication, training, writing, documentation, RTI
Action Research: Tracked data on struggling students in areas of academic weakness. Developed assessments and instruction to implement effective interventions. Produced higher test results and grade point averages after four months of targeted progress monitoring.
CERTIFICATIONS
Professional Teaching Certificate in Exceptional Student Education
Professional Teaching Certificate in English Education
(ESOL) English for Speakers of Other Languages Endorsement
FSAA Trained and Certified (Access Points)
Youth Mental Health and First Aid (YMHFA) Certified
WORK EXPERIENCE
Fletcher High School, Neptune Beach, Florida August 2016-present
Full-time ESE Teacher for students with Varying Exceptionalities
Push-In General Ed. Classroom Support Facilitator and IEP Case Manager
Developed strategies and assessments for IEP progress-monitoring
and RTI Strategies for IEP Goals
Diversified Consultants, Inc, Jacksonville, Florida August 2014-May 2016
Debt Collector
Maintaining records of financial information and customer correspondence
ESOL Endorsement Trainer (Adult Online Education) October 2013-June 2014
Online Instructor/Trainer for Duval County Teachers
Manage and facilitate communication for adult participants in online Blackboard setting to provide teachers with training to obtain ESOL certifications
Atlantic Coast High School, Jacksonville, Florida August 2011-August 2014
English, Creative Writing, Reading, Speech, Journalism Teacher
Full-time classroom teacher - Managed daily procedures in the classroom
Weekly communication with staff and students to address RTI, data tracking, progress monitoring and learning goals
EDUCATION
University of North Florida Jacksonville, FL
Bachelor of Arts Degree in Secondary English Education May 2011
Secondary English Education (Grades 6-12); GPA 3.9 Summa Cum Laude
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