Customer Service Web Designer
Resume:
Andrea Briner
** ***** ****, ********, ********, 63343, US
***************@*****.***
Customer service expert with 8 years of experience resolving account and service issues for clients. Flexible team player with experience in program management, customer relationship management, document control, and scheduling. With an exceptional passion for developing relationships, cultivating partnerships, and growing businesses, she is articulate, energetic, and results-oriented. Interpersonal and written communication
MS Office proficiency
Customer service
Technical support
Strong verbal communication
Extremely organized
Conflict resolution
Client assessment and analysis
Healthcare Administration - Some college (No
degree)
Ashford University Clinton Campus - Clinton, IA
Maintained a 4.0 GPA
Web Designer - June, 2021 to Present
So What Ails Ya LLC - Warrenton, Missouri
Promoted brand identity by designing company
logos and developing a visually appealing, user-
friendly, and one-of-a-kind website.
Was in charge of identifying and resolving issues
and defects, such as browser compatibility
issues.
Experimented with themes and genres to
transition from concepts and layout to
deployment.
Created web images that were in line with the
company's message, including using visuals
strategically to highlight featured products and
services and creating content that converts users
to buyers.
Created site navigation by categorizing content
and funneling traffic through content.
Maintained and updated a website with a
database of properties for a real estate company.
Professional Summary
Skills
Education
Work History
Owner/Operator - June, 2019 to May, 2021
Exquisite Concrete Cutting LLC. - Elsberry, MO
Kept all building areas and equipment functional
and well-organized to promote business
performance.
Kept a close eye on the business bank account,
analyzing spending and earnings and keeping
track of changes in funds.
Established, enforced, and optimized internal
policies to maintain efficiency and
responsiveness to demands.
Kept up-to-date administrative records to keep
track of operational conditions.
Director of Operations - July, 2015 to December,
2018
Hawkins Compassionate Care Clinic - Troy, MO
Devised creative sales and marketing strategies
to help the company grow.
By working together to develop integrated
strategies, I was able to align organizational
objectives with the company's mission, resulting
in increased revenue, profit, and business
growth.
Incorporated new media and web advertising
initiatives into my client's marketing strategies
to increase brand awareness.
Generated new business by attending trade
shows and initiating phone and email
conversations with potential clients.
Was in charge of overseeing changes to the
company's procedures and organization.
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