Grocery Stocker Sales Associate

Zavian Jackson

318-***-**** • **********@*****.*** • Ruston, LA 71270

Looking to secure a position in an organization that provides opportunities for advancement and growth within the company, while continuing to purse my degree in accounting. Through my many experiences in the work force, I am dedicated and self motivated to improve an organization through leadership, team building, and hard work. My experience has taught me skills in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.

Seasoned Truck Driver with expertise operating 18-wheelers and box trucks. Bringing clean driving record, CDL A and current HAZMAT endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing precise logs and paperwork.

Summary

Skills • Extremely organized

• Strategic development

• Trained in emergency response

• Conflict resolution

• Strategic planning

• Typing skills

• Managing resources

• Secret Security Clearance

• Effective team leader

• Attentive listening

• Emotional awareness

• Communication skills

• Analytical thinking

• Exercise management

• Group leadership

• Physically fit

• Benchmark setting

• Academic assistance

• Self-motivated

• Student monitoring

• Facilities oversight

• Personable and friendly

• Equipment management

• Computer proficient

• Building relationships

• Eligibility rules

• Fast learner

• Dedicated

• Safety protocols

• Safety oversight

• Game plays

• Excellent sales skills

• Play drills

• Behavior standards

• Sports fundamentals

• Mentoring and coaching

• Safety understanding

• Team development

• GPS Applications

• Trailer Coupling and Uncoupling

• Heavy Lifting

• Payment Collection

• Map Reading

• State and Federal Regulations

• Decision Making

• Delivery Documentation

• Truck Weighing

• Problem Solving

• Attention to Detail

• Time Management

• Vehicle Inspection

• Loading and Unloading

• Critical Thinking

• Work Logging

• Delivery Instructions Verification

• Truck Maneuvering

• Tractor-Trailer Operation

• Visual Inspection

• Dependable and Cooperative

• Customer Relations

• Vehicle Maintenance

• Flatbed Trailers

01/2022 - Current

Flatbed Driver, Royal Trucking Company, Freirson, LA 05/2016 - 05/2022

Internment/ Resettlement Specialist, United States Army, Bossier City, LA 09/2021 - 01/2022

Truck Driver, Crude Oil Transportation, Acme Truck Line, Gretna, LA Experience

Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.

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Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.

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• Conducted daily DOT pre-trip inspections according to set checklist.

• Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.

• Applied defensive driving and safety techniques to prevent accidents.

• Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation. Planned efficient routes and adjusted strategies based on current weather and traffic information.

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Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations

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Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

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Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

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Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.

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Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.

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• Obtained and maintained proper delivery authorization and pickup documentation.

• Attached or loaded vehicles and reviewed all connections for security.

• Ran tractor-trailer combination in safe environments and various weather conditions. Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.

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Monitored and authorized the access of restricted areas by employees and visitors to guard against theft.

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• Logged and filed classified documents.

Mitigate workflow downtime by maintaining complete accountability of all assigned equipment.

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Maintained complete accountability during redeployment of all sensitive items and communication equipment.

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• Trained and instructed subordinates and supported units on detainee operations

• Developed team building skills

• Trained extensively on weaponry, tactics and methods of battle.

• Searched prisoner cells and belongings for contraband and weapons. Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

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• Hooked and unhooked trailers from tractor and converter dollies.

• Retained valid proof of insurance and registration in vehicles. Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.

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Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities.

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• Recorded miles driven, packages delivered and signatures accumulated to appropriately 04/2021 - 07/2021

Cement Truck Driver, Southern Specialty, Chattanooga, TN 12/2020 - 04/2021

Vacuum Truck Driver, Driver Pipeline, Irving, TX

10/2019 - 10/2020

Driver Merchandiser, Coca Cola Bottling Co Consolidated, Monroe, LA maintain daily logbook.

• Maintained telephone and radio contact with supervisor to receive delivery instructions. Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.

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• Worked safely when accessing work sites, unloading concrete and exiting construction areas. Maintained mixer truck by inspecting and cleaning vehicle daily and completing basic upkeep such as fueling and changing out worn parts.

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• Kept paperwork in order, getting delivery tickets signed and returned to company. Prevented concrete build-up by washing after deliveries and spraying non-stick compounds onto surfaces.

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Learned and fully complied with operational and driving regulations to protect company from avoidable liabilities.

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• Performed vehicle inspections and regular maintenance.

• Completed various agitation jobs according to work orders and schedules.

• Pushed and pulled loads according to instructions.

• Checked region-specific road laws and made sure vehicles were road ready.

• Maintained safe driving habits to protect property and general public on roadways. Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.

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• Conducted daily DOT pre-trip inspections according to set checklist.

• Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.

• Applied defensive driving and safety techniques to prevent accidents. Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

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Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.

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Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.

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Set up equipment for each job, including adjustments to temperature and time settings, to optimize machinery for target production specifications.

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Monitored equipment during operations and calibrated settings to maintain optimal temperatures and speeds.

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Completed pre-operational equipment checks to verify readiness for production runs and make necessary adjustments.

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Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

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• Delivered goods and services to customers on time and in excellent condition.

• Utilized GPS to optimize routes and continuously meet estimated delivery times.

• Monitored traffic conditions and applied defensive strategies to avoid accidents.

• Achieved consistently high customer scores due to exceptional service.

• Operated standard warehouse equipment to assist with loading and unloading of deliveries.

• Reviewed work orders to perform freight movement and deliveries.

• Documented daily mileage, gas and other data.

03/2019 - 10/2019

Assistant Home Manager, Community Bridges, Ruston, LA 10/2017 - 03/2018

Sales Associate, UPS, Marietta, GA

• Drove trucks to and from job sites to deliver supplies.

• Verified loads against bill of lading to identify and correct discrepancies.

• Consulted with customers to gain feedback and improve deliveries.

• Positioned lifting devices under or around pallets and boxes to load vehicles.

• Delivered customer orders and collected payments to keep accounts current.

• Maintained safe driving history with no critical incidents over 1-year timeframe. Inspected vehicle before and after every trip to assess performance and maintenance requirements.

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• Checked vehicle after shift for damage.

• Demonstrated professional conduct with clients to deliver outstanding customer service.

• Interacted with customers pleasantly to meet needs and drive satisfaction. Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

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• Loaded and unloaded merchandise efficiently to meet demanding route targets.

• Collected payments for goods delivered or unloaded.

• Planned and executed efficient routes to optimize time and fuel costs. Offered positive reinforcement and taught life skills regarding chores and cooking techniques.

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Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements

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Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.

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• Provided gentle assistance in areas of hygiene and feeding to residents at [Name of Facility]. Researched and planned fun activities that would be enjoyable for both residents and guests, including [Name of Event].

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Fostered relationships with customers to expand customer base and enhance loyalty and retention.

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• Established rapport through excellent communication, resulting in closed sales.

• Reviewed purchases for fraudulent activities.

• Maintained up-to-date knowledge of customer buying habits.

• Prepared products for sales floor and created appealing product displays.

• Built and maintained effective relationships with peers and upper management.

• Accurately prepared cash deposits up to $800 with zero discrepancies.

• Listened to customer needs and preferences to provide accurate advice. Replenished floor stock and processed shipments to ensure product availability for customers.

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Sustained safety protocols while ensuring proper, cost-effective and safe handling equipment and material usage.

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• Increased purchase totals by recommending additional items.

• Described merchandise and explained product operation to customers.

• Retrieved alternate items and sizes for customer.

• Drove customer feedback to deliver management information for corrective action.

• Answered incoming telephone calls with professional and knowledgeable responses.

• Computed sales prices, totaled purchases and processed payments.

• Evaluated and processed customer returns and helped customers make alternate selections.

• Administered all point-of-sale opening and closing procedures.

• Developed and executed sales promotions.

10/2016 - 10/2017

Grocery Stocker, Super 1 Foods, Ruston, LA

11/2014 - 01/2017

Shift Leader, Wingstop, Ruston, LA

• Maintained visually appealing and effective displays for the entire store.

• Met incoming customers and provided immediate assistance.

• Completed purchases with cash, credit and debit payment methods.

• Maintained tidy, clean and trash-free work areas.

• Used equipment such as hand trucks, pallet jacks and forklifts in a safe and efficient manner.

• Added labels to products, rotated current stock and professionally arranged merchandise.

• Provided friendly and knowledgeable service to all guests.

• Monitored available products and suggested items to reorder.

• Communicated and exemplified the company's vision and goals.

• Safely operated manual and electric pallet jacks.

• Identified items in stock for first use to decrease waste and profit loss.

• Handled products and equipment in accordance with safety and sanitation guidelines. Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.

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• 1 year of grocery store experience.

• Consistently held the position of best performing store in the region.

• Praised by management for being a fast and efficient worker, requiring little supervision.

• Allocated tasks to employees on a daily basis and monitored activity and task completion.

• Mentored team members on techniques necessary to complete job tasks. Complied with all company safety procedures, policies and regulations to promote a safe working environment.

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• Built and maintained effective relationships with peers and upper management. Trained several new employees each quarter in procedures and policies in order to maximize team performance.

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Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

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• Offered direction and gave constructive feedback to motivate team members. Cross-trained on cashier and cook roles in order to provide skilled back-up for customer- facing teams.

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Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

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• Maintained adequate cash supply in cash drawers in multiple checkout stations.

• Processed all sales transactions accurately and in a timely fashion.

• Stocked newly delivered inventory in storage, kitchen and food prep stations. 09/2019

CDL Acquired

Coastal Trucking School, Calhoun, LA

2014

High School Diploma

Ruston High School, Ruston, LA

Education And

Training

Coached little league flag football for RPAR. With the assistance of other coaches we lead the team to the championship game. IT was great and learning experience working with the kids. I also volunteered to coach my unit flag football team and basketball team while deployed to Guantanamo Bay. I lead both teams to the championship game. I received an AAR for my excellent and motivated work while deployed. I also received a coin personally from a Lieutenant Colonel for my leadership dedication, and team building skills through coaching the basketball and lag football team well, while maintaining excelling work through my MOS job. Activities And

Honors

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