Medical Assistant Service Representative
Resume:
SAMEERAH HAMPTON
Newark, NJ ***** 973-***-**** **********@*****.***
PROFESSIONAL SUMMARY
An organized, detail-oriented and motivated individual seeking a position as a Certified Medical Assistant in a facility where my experience and training would contribute to the further success of that facility and there is room for advancement.
SKILLS
●Certified Medical Assistant
●Knowledge of ICD-10-CM and CPT coding
●Medical Office Procedures, Medical Record and Filing systems (EHR/EMR)
●Anatomy and Physiology as well as Medical Terminology
●Medisoft Billing Software, Nexgen system
EDUCATION
NATIONAL CAREER INSTITUTE East Orange, NJ
Certified Medical Assistant 2020
PROFESSIONAL EXPERIENCE
Robert Woods Johnson Barnabas Health
Patient Service Representative Livingston, NJ
2019- Present
●Greets patients when they enter the clinic and gathers their information upon arrival by having them fill out forms
●Performs basic clerical functions such as photocopying, scanning, fax, sorts and distributes mail
●Represents the clinic in a professional manner in person, in telephone conversations, and in written correspondence
●Schedules patients appointments
●Enters/verifies/updates Patient Demographics
●Collects co-pays from patients at time of appointment check-in
●Assists with correction of information required for claims resolution
●Relays information to patients regarding preparation of diagnostic tests and examinations
●Maintains forms and office supplies required for front desk activities
●Assist with filing and organization of information
●Respects and maintains privacy and dignity of patients and assures patient confidentiality at all times
LIFELINE MEDICAL ASSOCIATES Morristown, NJ
Receptionist 2017- 2019
●Input & update patients’ information
●Maintain patients waiting area
●Set up patients’ room for the next patient
●Label and send specimens to the lab
●Bill insurance through Nexgen system
●Schedule and confirm patient appointments
●Collect payments and co-payments for all services
NEWARK COMMUNITY HEALTH CENTER East Orange, NJ
CSR/PSR 2012-2016
●Input and maintained new patients into the system
●Opened customer accounts and record account information
●Maintained customer records by updating account information
●Addressed and resolved clients’ issues
●Verified HMO eligibility and collect payments and co-payments for all services
●Ensured privacy and confidentiality of patient information
●Complied with federal and local laws in ensuring patient privacy
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