Service Representative Customer
Resume:
@ resumegenius.com
SU
CUSTOMER SERVICE REPRESENTATIVE
CAREER OBJECTIVE % 1-702-***-****
= Shelleybluemerritt@
Hardworking professional with [N umber20) years of experience com
anda proven knowledge of back office operations,
administrative support and customer service. Aiming to leverage
my abilities to successfully fill the [service role atyour company.
@ Las Vegas, Nevada 8
EXPERIENCE
Customer Service Representative
MAY 2014 - PRESENT Rdi, Henderson, Nevada
Addressed customers courteously using suitable methods and problem-solving skills.
Investigated and researched issues to determine root causes and appropriate resolution methods.
Utilized automated systems to log and retrieve call information.
PBX Switchboard Operator
APR 2018 - JUL 2022 Clark county detention center, Las Vegas, Nevada
Answered multiline telephone system Rolhn filed pages over intercom controlled elevators and
checked identification badges
EDUCATION
High School Diploma
JUN 1985 Rowland, Rowland, California
SKILLS
Customer Data Confidentiality
Order and Refund Processing
POS Systems and Ordering Platforms
Customer Retention Strategies
Responding to Difficult Customers
Customer Account Management
Shellon _Johnson _Resume
Nov 16, 2022 (9 minutes ago)
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