Service Worker Representative

Staryla Knight

WORK EXPERIENCE

Blue Dot Taxi, Madisonville, KY - Dispatcher

October 2021 - Present

● Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

● Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.

● Monitored flow of paperwork and directed information to appropriate departments.

● Facilitated communications between customers and field personnel to answer questions or resolve concerns. US Census Bureau, Madisonville, KY - Field Service Worker October 2020 - November 2020

● Visited assigned neighborhoods and knocked on doors to encourage participation in Census.

● Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.

● Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.

● Performed field staff duties critical to completing accurate count in hard-to-reach communities. Regional Medical Center - Secretary

May 1974 - October 2009

● Enhanced office productivity by handling high volume of callers per day.

● Managed benefit information on over 1500 employees.

● Scheduled interviews with various departments and completed background checks for prospective employees.

● Proofread documents and correspondence for accuracy and completeness.

● Completed and filed financial documentation for accounting purposes. EDUCATION

Lockyear College of Business, Evansville, IN - Associates Degree December 1973

Contact Info:

124 McLaughlin Ave., Madisonville, KY

42431

Phone: 270-***-****

*******.******@***.***