Chyirene

Suberre

adtpwx@r.postjobfree.com

623-***-****

***** ***** **** ****** *** 40

phoenix, AZ

Summary Compassionate and dedicated individual with 10 years of diverse customer service experience, well-versed in handling different levels of situations from emergency care situations to deescalating customer complaints. A critical-thinker with the ability to administer appropriate care and/or services in a timely manner with a calm demeanor, carrying out orders with effectiveness and determination. Team player dedicated to workplace satisfaction and quality customer service.

Education

05/2005

San Luis High School

High School Diploma • San Luis, Arizona

Skills

Experience

04/2021 - 12/2021

Sonora Quest Laboratories

Phlebotomist Technician Float • phoenix, arizona

Responsible for the collection and receipt of biological specimens into the department, their proper entry into the company’s computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes pre and post aspects of analytical testing. Also perform specified analytical testing as assigned. Follow the guidelines of the Code of Conduct.

01/2021 - 04/2021

Integrity Pain and Wellness

Patient Care Transporter • Phoenix, Arizona

Prepare Procedure Rooms and Trays, Transport and prepare patients, IV Insertion, Bandaging, Assist Doctor as needed, Arrange Equipment, keep track of supplies used.

07/2020 - 12/2020

Yuma Regional Medical Center

Gatekeeper • Yuma, Arizona

Use discretion when determining who will be granted access to hospital resources. EPIC access and VOCERA trained. Communicate with all staff necessary to verify allowed visitations per department protocol. Screen individuals with appointments for procedures. Bag and label items and deliver said items to patients and/or staff.

Customer service Microsoft office

Excel Customer care

Home health EMR Systems

Bilingual meal preparation

Leadership Experience Cash handling

Sales Merchandising

Vital signs Patient care

Training Scheduling

10/2019 - 01/2020

Walmart

Stocking Associate • yuma, arizona

Responsible for placing merchandise on shelves, bins, cases, and tables in a manner that attracts customer attention. Other duties are counting items, marking merchandise, pulling out defective or expired products, answering customer inquiries, maintaining premises clean and organized, and transporting products to customers' vehicles. The ability to lift weights, organize, attention to detail, accuracy, customer service skills, and teamwork.

03/2019 - 10/2019

Enterprise

Car Detailer • Yuma, Arizona

Clean vehicles according to company standards or client specifications, which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors, and keeping records related to gas levels and the condition of the vehicle. 09/2016 - 05/2017

APONI

Certified Nursing Assistant • Yuma, Arizona

Monitoring and recording patient condition, providing support and personal services, and teaching families. Monitor patient condition by observing physical and mental condition, intake and output, and exercise. Support patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Assist patients with bathing, dressing, and grooming.Help patient by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.Help family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient.Record patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions. Adhering to professional standards, home care policies and procedures, federal, state, and local requirements. 07/2015 - 08/2016

Yuma Regional Medical Center

Emergency Room Technician • Yuma, Arizona

Carried out high-quality work with little oversight.Guided visitors to staff members and business locations with warm, personable approach.Protected business from unnecessary liability by carefully following security and safety standards.Filed records to keep system efficient and information organized, EPIC trained.Collected and communicated pertinent patient information to help facilitate effective care, VOCERA trained.Completed hourly purposeful rounding to check on and assist assigned patients.Handled wide range of direct patient care, including cleaning wounds, caring for catheters, and drawing blood for tests.Monitored and interpreted cardiac activity and rhythms to track patients' conditions for physicians.Greeted and oriented patients and family members to patient care area of busy emergency room. Transported patients to and from ancillary departments as part of effective care management.Collaborated with team members to carry out daily assignments and achieve team targets.Met targets consistently by working hard and with strong attention to detail

01/2013 - 02/2014

walmart

stocking associate • yuma, arizona

Responsible for restocking shelves outside operation hours. Refilling empty shelves, inspecting retail spaces, determining what items to add, sorting and arranging merchandise, and reporting to supervisors. Physical strength, work at odd hours, integrity, attention to details, and basic computer skills. Answer customers questions about merchandise and advise customers on merchandise selection. Ran front register for night customers as needed. Gather all shopping carts and follow all pallets jack safety protocols. 11/2006 - 06/2013

Saguaro Foundation

Lead Staff/Home Health Aide • yuma, arizona

Assist individuals who have difficulty performing basic day-to-day activities. Duties include assisting with personal care, administering medication, and providing companionship, light housekeeping, meal preparation, and documentation per Saguaro Standards. Take clients to appointments, assist house manager as necessary when absent, kept in touch with guardians/family members as deemed necessary. Monetary responsibilities, grocery shopping, transportation logs and upkeep.

07/2005 - 11/2007

walmart

store associate • Yuma, arizona

Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items. Assisted customers with finding things in store, answering questions and providing direction and service. Processed cash register transactions by inputting product costs and giving back change. Found ways to improve the customer experience by taking accountability and acting as a store Brand Ambassador. Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase. Bagged and packaged customer orders and purchases. Monitored and managed front- end shrink. Collected payment for customer purchases.Engaged with customers through smiles and greetings, offering product information and providing selling suggestions. Solved complaints by customers and issued credits for returned merchandise. Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift. Verified prices and calculated totals using scanners and point of sale

(POS) systems. Maintained merchandise displays, including end caps, floor displays, and aisles. Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates. Recognized for providing efficient service with high degree of accuracy. Employed suggestive selling techniques to promote products. Adhered to all cash handling policies and procedures. Returned non-purchased products to shelves and performed general merchandising functions. Greeted all customers and provided prompt and friendly service. 10/2007 - 10/2007

Competitive Edge Research and Communication Inc

Phone Interviewer • san diego, california

Maintained and updated tally sheets and street indexes on a regular basis. Strong familiarity with election procedures and principles. Superior MS Office application skills including Word PowerPoint and Access. Measure public sentiment about services, social issues, policies, political stance, voting inclination by gathering information from a sample of questionnaires and interviews.

Contact this candidate