Tiffany M. Orlando, LPN, MBA 504-***-**** cell
*** *. *** *** ***** Saint Rose, LA 70087 **************@*****.*** Education
Practical Nursing, Kenner Health Careers April 2009 Masters- Business Administration, University of Louisiana Lafayette December 2005 Bachelors- Healthcare Administration, University of Louisiana Lafayette December 2003 Certified Medical and Dental Assistant, Bryman College June 1996 Professional Experience
Nursing
Implementing and coordinating all utilization management functions with private, commercial, Medicare/Medicaid plans relating to outpatient testing/surgery, and inpatient admissions as well as follow up care; patient assessments; injections; medication administration; IV/PCA therapy; sterile wound care treatments/ sterile wound vac placement; patient triage; venipuncture; vital signs; sterile catheter placement; assist physicians with all surgeries performed in operating room utilizing sterile technique; tissue grafts; total patient care pre and post op; EKG; NG tube placement; TPN therapy; trach care; TLC site care; patient charting in EMR; ordering, collecting and lab drop off; result posting; supply restock and inventory; patient follow up care; drug screens; overseeing lab procedures and controls; ordering all medical and office supplies; anesthesia preparation; performing mirco-dermabrasions, laser hair removal, performing chemical peels; suture placement
& removal; verifying and ordering prescriptions; pre-admit and intake assessments; prior authorizations for office visits, surgeries, medications and surgical procedures deemed medically necessary. Assist in the identification and reporting of potential quality improvement issues. Responsible for assuring these issues are reported to the QM department; and other various nursing duties Management
managing and posting all accounts payables and receivables for multi location practices; employee and physician payroll; payroll and quarterly tax statements; utilizing bookkeeping software ; analyzing practice financial and production data; maintaining a large monthly budget; attending physician meetings to present and interpret financial and production reports, educate on compliance issues; assisting with contracts, maintaining all insurance, professional licenses and hospital credentials; creating physician and staff schedules; interfacing with physicians and billing staff to track, monitor and manage billing/account status, problem solving and initiating solutions; supporting and assisting the companies daily activities; communication with hospital executives, physicians and staff regarding patient care or quality control, pre-admit prior authorizations for private, commercial, Medicare/Medicaid plans, new practice start up, arrange direct admits or inpatient consultations, discharge planning, ordering lab and patient follow up care; create daily physician census, monitor patient flow; oversee any personnel matters and maintaining a harmonious work environment; enforcing OSHA and HIPAA compliance; maintain Medicare/Medicaid regulations; knowledge of relevant federal and state regulatory guidelines (e.g., CMS, NCQA, HIPAA; )availability 24 hours a day for doctors and hospital staff; physician “sales” and recruitment; managing CEO’s personal accounts and real estate properties; Strong attention to detail with the ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
Tiffany M. Orlando, LPN Page 2
Work Experience
Coventry Health Insurance/Aetna Life
LPN- UM Nurse Associate September 2012 to 2017
Ochsner Clinic Foundation
LPN- Clinic Coordinator/Supervisor, Dermatology August 2011 to September 2012
LPN- Post-Op/MedSurg February 2010 to
August 2011
Interim Healthcare April 2009 to
LPN-Homehealth Field Nurse December 2010
Delta College May 2009 to
LPN- Medical Assistant Instructor January 2010
Jefferson Parish Correctional Center/Correct Health January 2009 to LPN. January 2010
Student Practical Nurse December 2007 to
December 2008
Nurse Tech & Dental Assistant October 2006 to
December 2007
The Hospitalist Practice October 2003 to
Director of Operations/Practice Administrator October 2006 East Jefferson After Hours August 2002 to
Nurse Tech/ Medical Assistant November 2003
East Jefferson General Hospital-ED November 2002 to Emergency Room Nurse Tech/Medical Assistant December 2003 Dr. Mary Lupo- Dermatologist June 1996 to
Back Office Nurse/Medical Assistant June 2001
Skills/Certifications
Sterile Technique
CPR Certified
IV Certified
Electronic Medical Records
Knowledge of Quick Book
Proficient In Microsoft Office
Knowledge in Medicare/Medicaid billing/regulations Tiffany M. Orlando, LPN Page 3
Achievements
Licensed Practical Nurse, License # 290651 (January 2009)Inactive Valedictorian, Kenner Health Careers- Practical Nursing Magna Cum Laude, ULL- MBA
Magna Cum Laude, ULL- BHA
Valedictorian, Bryman College- Medical Assistant