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Personal Banker Vice President

Kirkland, WA, 98034
November 26, 2022

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Caroline (Carrie) Tennant

***** ** ***** ******

Kirkland, WA 98034

C: 206-***-****/

Objective Grow business utilizing technology and interpersonal skills. Aid prospects and clients with finding solutions for their financial needs. Personal Banker, WaFd Bank 2021-2022

Opened new accounts for both individuals and commercial banking clients, as well as, Safe Deposit Boxes for new customers, monitored checking clients into and out of boxes. Participated in monthly compliance tests, including surprise audits, alarm systems, night deposit and mail logs, key assignments. Armored car deliveries of cash and dual control on dividing and repacking the amounts into smaller lots. Single Notary Public at local branch.

Personal Banker, Opus Bank/Pacific Premier - 2019-2020 Assisted clients with rolling over Certificates of Deposits that entered into their surrender window or close to maturity. Demonstrated leadership with new employees related to training and coaching on the correct method of presentation of products when working with customers. Alerted new team members on compliance issues including surprise audits. Directed loan opportunities to branch manager for further follow-up.

Experience Personal Banker, Wells Fargo Bank – 2015-2017 Assist affluent customer with their financial needs through relationship building strength. Demonstrate leadership and partnerships with team members and customers alike. Strict adherence to bank protocol and regulations. Passed internal audit exam in March 2016 with a score of 95%, the highest in the Seattle District. Personal contribution involved the Store Banker Exam, scoring 100%.

Vice President, US Bancorp Investments –2011-2013

Developed affluent customer relationships where none had existed through successful presentation of investment strategies. Utilized investments in Real Estate Investment Trusts, Mutual Funds, Annuities, Bonds and Stocks. Additionally, educated branch staff on identifying clients for cross sales. Vice President, Merrill Lynch – 2007-2011

Built a book of affluent business valued at $75MM through brand recognition and relationship building. Utilized a full range of investment products including but not limited to: Bond, Stocks, ETF’s, Mutual Funds, Annuities and REIT’s. Was recognized by management on a number of occasions for contribution to the firms overall profitability.

Vice President, Wells Fargo Bank – 2001-2006

Expanded bank’s presence in the Pacific Northwest through effective marketing efforts related to developing and implementing hedging strategies with public and private firms. Business development centered around the firm’s internet technology. Territory was expanded from Bellevue/Eastside to include north to the Canadian border. Revenue generated as a result of the marketing efforts generated $1.1MM annually and was expanding. This represented new business for Wells Fargo and was a direct result of relationship building at a time when Wells had 6% market share. Vice President, Bank of America - 1976-2001

Traded commodities for revenue gain and provided publicly traded customers with hedging strategies to assist in eliminating price risk over time. Looked for marketing opportunities in a multitude of industry sectors. These included biotech, forestry, fishing, aerospace and technology. Successfully generated

$3MM a year in trading revenue, the result of the aforementioned efforts including the use of options strategies.

Certifications/Licenses Obtained

Self sponsored securities exam for Series 7 and 66, which expired August 2015 CFP, Series 300 & 328 - 2011

Notary and Medallion certified - 2015-2017

Completed Personal Banker Essential Learning Path - 2015 Education University of Washington – 1970-1972

Business studies with particular interest in economics. University of California, Berkeley - October 2015

Executive Management study program of transition of generational wealth. Community Activities Lectured to Undergraduate and MBA classes at Seattle University, on women in banking and commodity markets hedging strategies. Guest speaker at Bellevue College on commodity and international markets. References available upon request.

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