** *** ***** *****

860-***-****

Windsor Locks, CT 06096 adtprr@r.postjobfree.com

Cheryl Elliott

A DEFINED LEADER, WHO ASSUMES RESPONSIBILITY,

FOSTERS ACCOUNTABILITY AND DELIVERS RESULTS.

Highly experienced, accomplished, and creative professional who is well organized and highly motivated in daily tasks, application implementation and analytical research to improve service and delivery of service and methodologies. Thrives and excels in a fast-paced environment.

CORE STRENGTHS AND AREAS OF EXPERTISE

Fast Learner and Team spirited

Accuracy and attention to details in data processing, written and digital information

Resilience to stress, psychological flexibility, and sustainability

Excellent PC using skills, software knowledge: e-mail, MS Office, and Internet.

Great at taking Initiative

Reporting and Documentation skills

Goal Development and Implementation skills

Excellent Time Management and organization skills

Excellent at following Instructions

Excellent Customer Service skills

Excellent written and verbal Communication skills

EXPERIENCE

S&S Management Association Mar. 2022 - Present

American Academy & Psychiatry of the Law (Full Time 40+ Hrs.)

Connecticut Psychiatry

Committee of Connecticut Psychiatry

Administrative Assistant

Responsibility Includes

Responsible for the monthly billing of members invoices and delivery

Ensures members payments are collected and allocated to all outstanding balances.

Payable and receivables in Peachtree accounting software.

Responsible for processing and all write offs and credit memos.

Responsible for members invoicing and collections

Weekly check deposits and daily credit card payments

Daily Reconciliations

Running reports and update Database as address changes for members outgoing and return mails in Impexium. Send out members packet, letter, journals, newsletter, and meeting information.

Prepare members invoices, envelops stuffing and mail out to members

Send mass emails and surveys through Constant Contact Application. Create Dropbox links with folders and send email links. Organize, edit, create programs and documents for annual conferences.

Order printing supplies, Print and send dues notices and follow up by emails. Create and attend zoom meetings and annual conferences.

Create and edit various documents for each association.

Receive incoming calls from members and follow up phone calls.

Manage and respond to emails from members.

Create excel spread sheets and word documents.

Create events using Eventbrite, send event links to members, collect payments, and monitor events and payments.

Mail merge, merge letters and addresses using Microsoft word and excel spread sheet.

Create and print checks and weekly Banking using Peach Tree software.

Prepare meeting packs for annual conferences.

Trinity Health of New England Aug. 2021 – Feb. 2022

Central Referral Department (Full Time 40+ Hrs.)

1300 Hall Blvd. 3rd Floor

Bloomfield CT, 06002

Responsibilities includes

Process referrals that are sent from the doctors’ offices and link patients to the correct provider for care. Booked patients with the correct providers and call patients to set up appointments with different providers.

Transcribe and process incoming faxes from doctor offices using Oustside Message and Onbase application and upload them into Epic Database.

Scan Patients Records from doctors’ offices and input into Epic system and schedule appointments.

Follow up phone calls with patients and liaise with doctors’ offices.

Check patients’ eligibility using various insurance portals and databases, Cigna, Etna, ConnectiCare, Blue Cross Blue Shield to name a few and ensure that patients are covered for care.

Home Goods Sep. 2018 - Present

Cash Office/Sales Associate (Part Time <=20 Hrs.)

1065 Kennedy Rd, Windsor CT 06095

Responsibility includes cash Office reconciliation, balance all registers, prepare register bags with the correct float for the following day, prepare bank deposits for each sales date and run reports for all sales.

Accounts payables and Receivables.

Cash registers receive all incoming sales and ring customer’s purchases.

Flow tanks to ensure the store is properly stack and enough merchandise are available to the customers.

Assist customers with purchases, markdown merchandise and stock taking.

The Hartford. Nov. 2016 – Feb. 2021

Administrative/ Forms and Filings Analyst I evaluate myself by my experiences with rationalizing and thought and I find a reasonable and logical explanation as well as trying to figure out what was wrong and what was right. I try to breakdown the essence of what the situation is completely until I understand it fully. As far as applying rules and regulations, when I find out what went wrong or what I like, I come up with an efficient and reliable way to deal with the situation. I regulate the issue by practice with trial and errors, sometimes this can be hard or somewhat not favorable but at least I gave it a try, Interpretation of statues depends on the degree of creativity that are being applied to a task that was given and how you execute such plan and make the necessary provisions to incorporate and see the final results to completion.40+ Hrs.)

1 Hartford Plaza, Hartford CT 06115

Responsible for imputing state Department of Insurance (DOI) filings into The System for Electronic Rates & Forms Filing (SERFF) system.

Follow up daily for any filing objections or if the filings have been approved.

Follow up on objections to ensure that Product is informed and provide all the necessary details.

Communicate objections to appropriate area and file objection responses in SERFF system.

Maintain state DOI filing objection and ensure that objections are responded to on time.

Recreate SERFF instructional manual by enhancing the usability and making it more user friendly.

Created an Implemented Excel spread sheet with filings objections that are received to keep track and update it daily.

Assist new employees to have a better understanding of step-by-step instructions.

Created an Excel spread sheet with all the folders in the employees (O Drive Form unit) organized these folders so they’re easily accessible to each employee and prepared them to move over to our SharePoint site.

Coordinate team workload using Excel and SharePoint.

Manage and update the workload document daily to keep track of PPM’s and other work items that may have an impact on our Forms and Filing team.

Assisted my team members in the Consumer Affairs research, 11th Day Billing Period for all 48 states by using the Forms Endorsement Catalog to ensure that the language and form numbers correspond.

Collaborated with other team member in the FAN request for Teen Drivers Recall FAN Process, created memorandum for the following states GA, IL, NJ, TX, VA and WI and prepared the no drop promise forms filing.

Assisted with the company booklets to ensure that the correct verbiage is written, to include closing of PPM’s and updating of the document.

Responsible for the ISO Circular research on my team and uploaded the correct document which is to coordinate what impact the output forms into the ARCHER data base may or may not have. This task informs the Forms Analysts of the upcoming changes that will be implemented.

Assisted in the MMR (Monthly Manager’s Report) by collecting data and reporting the everyday activities and workers capacity and create a PowerPoint presentation.

Ariba invoicing to send payments to clients and track payments that are being processed.

Gardener’s House Inc. Sep. 2014 - Nov 20 16 Administrative Assistant (Part Time <= 20 Hrs.)

1229 Albany Ave, Hartford CT 06112

Assist with the daily activities and running of the company, create spread sheets in excel and word documents.

Liaising with survivors via emails, telephone calls, setting up appointments and following up with clients with regards to their progress and needs.

Assist with volunteering events and preparing location for our annual ball.

Assist with organizing fund-raising events.

Client Accounting/ Accounts Assistant Sep. 2005 - Oct. 2011

Maples & Calder Attorneys at Law. 345-***-**** (Full Time 40+ Hrs.)

Ugland House, 121 South Church ST. George Town, Grand Cayman KY1-1104.

Provide administrative duties to all attorneys and ensure that all times and description are input in the accounting system by the secretaries daily.

Organizing prebills and implementing proper time management and proofreading all documents.

Plan and execute training for new employees.

Ensure companies meet the required government standard and all fees are paid and up to date.

Scan prebills into system database and save at the end of each day, preparing and filing client’s records.

Liaising with clients daily via emails and telephone calls.

Administrative Assistant Jan. 2000 - Sep.2005

Customer Service Representative – Xerox & IBM

Cayman Business Machines (Full Time 40+ Hrs.)

Smith Rd, George Town, Grand Cayman.

Responsible for service calls, receive and generate service orders, dispatch service orders to the appropriate technician.

Ensure technicians keep proper time management out in the field.

Enter completed service orders into the data entry system, confirmed if customers are billable or machines are leased.

Ensure that all contracts are up to date and contracts are prepared and mail to customers.

Create invoices for purchases and invoice customers who are creditors.

Assist with copy center such as scanning, copying, and binding of documents.

Account’s payables and receivables.

Prepare and mail customers satisfaction and survey forms and follow up with customers via telephone calls and emails.

Preparing, creating, and filing of customer’s records.

Balancing of cash register at the end of each business day.

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EDUCATION

International College of the Cayman Islands

BSc. – Business Admin. (Major) Accounting. (Minor). Dec. 2007

University College of the Cayman Islands

Accounting, English 101,102 & Microeconomics. (Credits). Jul. 2002

International Correspondent School (ICS)

Introduction to Business, Principles of Management. (Credits). Dec. 2000

Principles of Marketing, Public Relations& Math for

Business Finance (Credits).

SKILLS

Microsoft Word, Excel, Access, Dropbox, Teams and Power Point.

ACCPAC, Serengeti, Elliot System, CMS, E-Automate, ITALIC, SERFF, IDARS, PROOF Document, Home PLACT, PPM Dashboard, CPT Filing, Matrix, Lotus Notes and Forms Endorsement Catalog, RateFiling.com, Ariba Spend Management, Archer, Workday, Epic, Onbase.

Excels within highly stressful environments where good social skills are the keys to success.

Effective communicator with the skills necessary to complete all assignments and requirements in a timely manner.

Great at working with different personalities and background in the workplace.

Effective at managing priorities with recurring work deadlines.

Impexium Application

Constant Contact Application

Peach Tree Application

Contact this candidate