Operations management

903-***-**** (Cell)

***********@*******.***

***** ******* **.

Diana, TX 75640

Ricky W. Seward

Objective

To obtain a position in an industry where I can best utilize my Managerial, Inventory Expertise, Customer service, and Safety skills.

Ex Supervision perience

01/2019---Present Hospice Source Longview, TX

Area Site Manager

of 10 employees at 2 locations in East Texas

Responsible for operations in Longview and Tyler i.e. medical delivery and

Pickup

Fleet control as well as logistics

Monitored Inventory control to lower P & L

11/2018---1/2019 SURPLUS WAREHOUSE Longview, TX

Sales Representative

Sales of building supplies, Inventory, shipping/receiving.

06/2014—2/23/2018 Hospice Source Longview, TX

Area Operations Manager

Supervised between 25 to 30 employees at 5 different locations in East Texas: Sherman, Greenville, Texarkana, Longview and Tyler

Responsible for the daily operations for NE Texas, including logistics as far as the Red River, north of Sherman, as far east as Texarkana, as far south to Lufkin and west over to Fairfield

Monitored inventory control at all locations to lower P & L

Was compliant on all JCAHO audits at all locations

Fleet management

Overtime control—Created a spreadsheet to help track overtime percentages for all employees at all sites, created a “flex schedule” for my locations to reduce overtime and regularly met targeted OT goals. This “flex schedule” was then implemented in other locations

Traveled to several states (California, Indiana, Michigan) to set up new locations. I hired, managers and drivers, assisted, trained, and coached employees as well as staged offices and prepped for daily operations

08/2011–06/2014 Apria Healthcare Longview, TX

DME Technician

Delivered respiratory equipment to patients

Monitored inventory control

Maintained equipment in office and on site

Troubleshoot, diagnose and repair any and all respiratory equipment Supervision of 10 employees at 2 locations in East Texas

Responsible for operations in Longview and Tyler i.e. medical delivery and

Pickup

Fleet control as well as logistics

Monitored Inventory control to lower P & L Supervision of 10 employees at 2 locations in East Texas

Responsible for operations in Longview and Tyler i.e. medical delivery and

Pickup

Fleet control as well as logistics

Monitored Inventory control to lower P & LProvide customer and patient care service

Military Experience

1988–1992 US Army

Sgt/E-5

Lead Aircraft Mechanic

Supervised approximately 20-40 enlisted personnel

Responsible for personnel management, scheduling and maintenance paperwork for aircraft and aviation life support equipment

Army Commendation, Army Achievement Medal, National Defense Service Medal, Overseas Service Ribbon, Aircraft Crewman Badge, Expert Rifle and Hand Grenade.

Certifications

OSHA # 30—Occupational Safety and Health Standards for General Industry

OSHA 30-hour General Industry Training Course. OSHA recommends Outreach Training Programs as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1910. General industry workers must receive additional training, when required by OSHA standards, on specific hazards of the job.

OSHA # 511—Occupational Safety and Health Standards for General Industry

OSHA Standards for General Industry - OSHA 511. Course Description: This course covers Federal OSHA 29 CFR 1910 policies, procedures and standards, as well as general industry safety and health principles and is the prerequisite course to the OSHA 501 Trainer Course for General Industry.

Transportation Worker Identification Credential (TWIC) Card

References

T.G Tanner: Personal Friend—903-***-****

Spencer Lindstedt: former business partner/longtime friend -214-***-****

Ray DeShazer, Pride Mobility Products: former co-worker/longtime friend -469-***-****

Skills: Qualitative Fit Test Administrator (1 year), Logistics (10+ years), Inventory Control (10+ years), Shipping/Receiving (10+ years), Coaching (10+ years), JHACO Compliance Training (5 years), Supervisor/Management (10+ years), Customer Service Skills (10+ years), Problem Resolution (10+ years), training (10+ years), Word (10+ years), Strategic Planning (5 years), budget (10+ years), retail sales (5 years), Powerpoint

I have 15+ years of Restaurant Management experience including Pizza Hut, CiCi’s Pizza, Bennigan’s Irish Tavern and Pub, Steak and Ale, Gilmer Golf Restaurant and Bar.

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