DIXIE WATSON
Summary
Hardworking and reliable employee with extensive background operating cash registers,
*****************@*****.*** 843-***-**** Florence, SC 29501
Checking in merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
© Customer Service
© Work Task Prioritization
Experience
Associates Asset Recovery Florence, SC
Customer Service Associate
05/2014 - Current
Comfort Keepers Florence, SC
Home Health Aide
07/2018 - 09/2018
Kangaroo Express Darlington, SC
Cashier Team Lead
09/2010 - 05/2013
Food Mart Hartsville, SC
Cashier
(01/2009 - 08/2010
Education and Training
Comerstone Christian Townsend, GA
HS Diploma
05/2006
* Inventory Stocking
© Understanding Customer Needs
Organized and prioritized tasks and activities and worked within
strict timeframes and deadline
Addressed inquiries, resolved customer issues and managed
customer relations.
Maintained customer privacy and protected company operations
by keeping information private and confidential
Delivered fast, friendly and knowledgeable service for routine
‘questions and service complaints.
Documented care provided and submitted notes to supervisor,
Followed HIPAA regulations to maintain confidentiality of
sensitive patient information.
Assisted clients with bathing, dressing and incontinence care.
‘Tracked and reported clients! progress based on observations and conversations.
Assisted with training new cashiers and customer service team
members to increase speed of onboarding,
Scanned, priced and bagged customer groceries quickly to keep
lines moving,
Processed payments promptly for customers to exceed
productivity standards.
Rotated and merchandised products
impulse buy rate
Performed merchandising and s
seasonal promotional change
Prepared cash deposits and balanced store safe for opening and
closing of business,
Resolved and balanced cash drawers at end of shi
accurate reports for cash registers.
Accepted cash and credit card payments
provided change.
Answered product questions with up-to-date knowledge of sales
and store promotions
Operated cash register or POS system to receive payment by
cash, check and credit card.
Completed daily recovery tasks to keep areas clean and neat for
maximum productivity.