Patient Representative Data Entry
Resume:
Misty Brown
Documentation Supervisor - Enbridge Energy
Marshall, MI
********@*****.***
Outgoing and customer focused DOCUMENTATION SUPERVISOR. With several years of administrative support. Excel in leveraging interpersonal leadership skills to build, sustain and foster peak performing teams. I'm experienced with confidential business relationships and customer service. Proficient with MS Word, Excel, Outlook, Internet Explorer, Data Entry, Enterprise Connect, Lotus Notes, and my typing speed is 50 WPM.
Work Experience
Receptionist
Cereal City Pediatrics - Battle Creek, MI
January 2018 to Present
• Greet and check in patients
• Collect copay and balances that are due
• Answer the telephone and schedule appointments
• Direct calls to appropriate person
• Post charges at the end of the day
• Verified insurance for patients
Dental Assistant/Receptionist
Grace Health - Battle Creek, MI
June 2017 to January 2018
• Greets and checks in patients in a friendly manner
• Collected co-payments and verified insurance coverage
• Prepared new patient charts carefully and accurately
• Scheduled and confirmed patient appointments
• Responded to patient billing directed to suitable departments
• Collected and posted payments and recorded receipts Patient Representative
Bronson Battle Creek - Battle Creek, MI
December 2014 to June 2017
• Greets and checks in patients in a friendly manner
• Collected co-payments and verified insurance coverage
• Prepared new patient charts carefully and accurately
• Scheduled and confirmed patient appointments
• Responded to patient billing directed to suitable departments
• Collected and posted payments and recorded receipts Documentation Specialist
Enbridge - Marshall, MI
May 2012 to September 2014
role is supervisor but I have had a few different titles since my arrival. Originally I taught the (Health
& Safety Plan Orientation) to all new hires. My next assignment was collecting Transitory from all Enbridge sites as well as inputting Incoming Records into our database. Even now that my role is supervisor I continue to learn daily, it's very important to me to inspire confidence and motivate my staff and co-workers.
Supervisor: Christina Newberry *********.********@********.*** 269-***-****) Housekeeping
Evergreen Manor - Springfield, MI
March 2008 to May 2012
49037)
As a Housekeeper at Evergreen Manor I had to take a Biosafety Training Course to learn proper techniques to handle & dispose of C-Diff and other Biohazards such as Sharp's Containers Etc. My job was very rewarding as I interacted with the elderly and helped them with everything they needed. A normal day for me consisted of arriving to work, stocking and loading my cart with all essentials and then going from room to room. Each room was swept, mopped, dusted, supplied with clean towels, and linens changed on beds. I also did laundry and disposed of the Sharp's Containers once weekly. Supervisor: Jose Amaro 269-***-****)
Skills
• * Personality characteristics, like - patience, poise, tact.
• * Self -Presentation and communication skills.
• * Negotiation and sales skills.
• * Positive Attitude.
• * Attention to detail.
• * People Oriented.
• * Organization skills.
• * Adaptability - Ability to work under pressure.
• * Initiator
• * Problem Resolution.
• The price of success is hard work, dedication to the job at hand & the determination that win or lose, we have applied the best of ourselves to the task at hand. -Vince Lombardi Education
High school or equivalent
Skills
Reception, Front Desk, Scheduling, Receptionist, Filing
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