Business Analyst Data

RICK OWENS

Phone: 816-***-**** Email: *******.*****@****.***

SKILLS

IDE: Appian, VS, VA

Platform: SQL Server, Oracle, MySQL, TeraData

Productivity: MS Suite

Report Development: Crystal Report, Business Object, SSRS, Service Now,

Skills: Python, Tableau, Power BI, Share Point

EDUCATION

Capella University

PhD. Business Comm/IS

Friends University MIS

Park University BA CBIS

CERTIFICATIONS

Professional Scrum Master

Six Sigma Green Belt

Public Trust Secret Clearance

ACHIEVEMENTS/RESPONSIBILITY

Collaborates with business owners/stakeholders to understand business needs, processes project specifications, business case development, cost sheet analysis and data sources

Translates business needs into clearly defined and documented detailed, high quality requirements, functional designs, and system supplemental specifications for new applications or analyzes change requests/enhancements in existing applications

Analyzes data to determine business problems, trends, or opportunities for process improvements

Responsible for testing, and provides root cause analysis and corrective action plan

Responsible for verification that the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production

Accountable for identification, documentation, and escalation of risks, defects and issues throughout the project lifecycle

Responsible for assisting in the resolution of risks, defects and issues

Responsible for managing the requirements/user stories process by acting as a liaison/Product Owner Delegate between business stakeholders and the delivery teams to align business needs with technical architecture and end-solution

Responsible for helping with executing the course for T-Mobile customer and employee digital experience across our consumer distribution channels

Involved in the software product development life cycle from inception to production launch and postproduction support of transactional services

Analyzes and validates project requirements that result in new applications or enhancements to existing applications, systems and/or business process design

Understands business issues and needs that translate into requirements to create the overall solution

Manage the end-to-end requirements process using tools to define the set of processes and approach for each project, as well as issue resolution

Conduct peer reviews and assist clients in assessing the impact and opportunity of new technologies to enable new capabilities

Responsible for the success of the purchase product and engineering through development and execution of comprehensive marketing plan including new and emerging products, technologies and/or applications

Prepare requirements packages, prepare user stories, participate in grooming sessions, manage requirements traceability changes, artifacts, as well as develop reference and resource materials

Review final technical design/solutions and may coordinate User Acceptance Testing

Participate across the project lifecycle team to ensure requirements have been met to stakeholder specifications

Provide leadership to IT product teams to drive technical development and provide visibility of product status to Executive Leaders

Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy, and achieve product performance, revenue, market share/penetration, and profitability objectives

Gathers and analyzes data and reports to understand the business problem and validates the same after the solution is live

Serve as a key liaison between Business and IT teams (Product, UI, Development, QA, Release and Production Support) to facilitate product development

Complete functional and technical analysis for new features and technical projects

Write technical documentation: Architecture diagram & sequence diagrams

Manage multiple projects simultaneously and perform a variety of tasks to help delivering more value to our customers

Acts as team lead as needed to provide leadership to less experienced professionals

Liaison between Technology, Product Management, and other divisional stakeholders to maintain, enhance or integrate firm systems and data by proactively identifying cross divisional technology opportunities or serving on a formal project team in support of new systems and data

Be the Voice of the Client: Provide a deep understanding of the end-user, client experience, and product capabilities to the product team when defining and delivering user value and firm outcomes

Supports one or more highly complex business processes and serve as a functional leader

Create, maintain and review business process models, data flows, prototypes, business requirements, use cases and test cases

Refinement of Features and User Stories of moderate to high complexity through collaboration between product owner, product team, and business stakeholders

Execute and present written and verbal business systems impact analysis resulting in identification of new systems and data

Understanding of cross divisional systems and impacts of change

Mentors less experienced members of the team

Identifies need for technical assistance to help in problem resolution

Ability to establish and maintain relationships with associates, general partners, and executives; possess expert interpersonal and negotiation skills

WORK HISTORY

System Analyst: Cigna-Express Scripts

04/2022-Present

Sr. Business Systems Analyst / ITPM: Sprint/T-Mobile

07/2018-02/2022

Sr. System Business Analyst: Waddell and Reed

04/2017-07/2018

Sr. System Business Analyst/Consultant:

State of Kansas, USDA, Payless Shoes,

Universal Engraving, Firemon, ScriptPro

01/2011-04/2017

Sr. System Business Analyst: WaterOne of Johnson Co.

07/2008-06/2011

Sr. System Business Analyst: Clinical Reference Lab

12/2007-07/2008

Sr. Marketing Data Analyst: Embarq

03/2005-11/2007

National Data Integrity Manager/ITPM: Sprint

12/1998-03/2005

Contact this candidate