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Vocational Nurse Customer Service

Location:
Hemet, CA
Posted:
November 25, 2022

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Resume:

ERICKA DE ROUEN

Licensed Vocational Nurse

*** ******* ******, ** / 951-***-**** / adtpgy@r.postjobfree.com

PROFESSIONAL PROFILE

Master the basic nursing skills required to handle various medical scenarios. This includes performing routine assessments and simple procedures, changing bandages and assisting with checkups and emergency care when necessary.

Clear, concise communication and active listening skills ensure that important information transfers efficiently and accurately.

Maintain a calm demeanor and continue operating efficiently to provide the best care for patients.

Strong technological skills to track treatment plans, medical histories and patient medications to ensure accuracy and efficiency.

AREAS OF EXPERTISE

• Teamwork and dependability • Ethics and confidentiality • Telecommunication • Knowledge of Medical terminology

• Decision-Making Skills • Communication Skills • Clinical Skills • Supervisory Skills • Compassion

HIGHLIGHT OF ACHIEVEMENTS

Established good relationships with patients and families.

Provide professional and accessible customer service by establishing working relationships with management.

Gain marketing and sales experience by advertising promotions, explaining companies’ policies, closing sales, and adapting to customers’ needs.

PROFESSIONAL EXPERIENCE

Licensed Vocational Nurse

Soliant Healthcare (Hemet Unified School District) / Hemet, CA / August 2021 – Present

Coordinate patient care by communicating between family and healthcare providers.

Provide health services that increase school attendance.

Administer specialized services to students (medication, insulin pumps, tube feedings).

Verification of immunizations, provide screenings, and make referrals for vision and hearing.

Licensed Vocational Nurse

Maxim Healthcare (Kaiser Permanente) / Menifee, CA / January 2020 – October 2020

·Performed patient care activities, within the scope of practice, considering the age-related needs of the patient as assigned.

·Prioritized and delegated work assignments appropriately to ensure completion of patient care activities.

·Collaborated with registered Nurse to develop individualized plan of care that reflects clinical findings, planning, implementing, and evaluating the outcomes of that plan.

Licensed Vocational Nurse

Acadia Healthcare / Murrieta, CA / December 2016 – February 2018

·Charted medication administration in nurse's notes accurately and in a timely manner, documented nursing care provided, and maintained appropriate records related to patient's progress.

·Responsible for the safekeeping of all medication stock and the records required by the DEA, FDA, and ADP.

·Worked under the supervision of the Medical Director and the Clinic Director and maintains practical nursing professional standards of care.

Licensed Vocational Nurse

Aveanna / Oakland, CA / August 2016 – September 2018

·Responsible for the delivery and coordination of quality patient care in compliance with physician orders.

·Documented all activities, assessments, nursing actions, responses, and coordination of care in a timely manner whenever care is delivered.

·Accepts responsibility for personal and professional accountability by complying with Aveanna policies, state and federal regulations, accrediting bodies and the Nurse Practice Act.

ERICKA DE ROUEN

WORK EXPERIENCE CONTINUED

Licensed Vocational Nurse

Ro Health / Oakland, CA / August 2015 – August 2016

·Ability to work independently.

·Provided emergency airway management.

·Administered enteral and oral feedings.

·Physical activity which may include heavy lifting, bending, standing, or twisting while caring for clients while providing total care.

·Medication administration, treatments, and therapies.

·Completed thorough documentation, including treatment and interventions.

Licensed Vocational Nurse

Soliant Healthcare / Compton, CA / August 2015 – August 2016

·First aid, medication administration, and medical procedures as ordered.

·Provided insulin and basic first aid, and health needs to students.

·Used clerical skills to assist in maintaining student records, especially with health and immunizations.

·Controlled and monitored students affected by chronic severe illnesses, by building a network, along with family, teachers and other health professionals involved in the school community.

Licensed Vocational Nurse

Gold Star Rehabilitation Center / Santa Monica, CA / March 2015 – March 2016

·Utilized critical thinking skills in the nursing process: assessed conditions, demonstrated effective decision making, implemented appropriate interventions, anticipated potential complications, and evaluated care outcomes.

·Prioritized care for patients utilizing a written organization/time management method.

·Educated patients and their families on disease processes, medical-surgical procedures and other aspects of therapeutic regimens, including medication and pain management techniques.

·Administered and documented scheduled and PRN medications safely utilizing the five rights.

·Initiated and maintained IV pumps, tubing, flushes, and IV medications.

·Used Epic and to accurately document, chart, and obtain information.

LICENSES & CERTIFICATIONS

CPR/BLS Certified

LVN License

EDUCATION

ASSOCIATE OF SCIENCE AND NURSING

MSJC / MENIFEE, CA / 2021 – PRESENT

HIGH SCHOOL DIPLOMA

KING DREW MEDICAL MAGNET HIGHSCHOOL / LOS ANGELES, CA



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