Medical Assistant Customer Service
Resume:
Amanda R. Salas
Qualifications
Service oriented professional, experienced in the Healthcare environment; accustomed to assisting members and internal customers, providing excellent patient focus; skilled with documenting information into a database while speaking on the telephone; comfortable with providing support in meeting monthly quotas while maintaining company standards for Quality Assurance; capable of building positive relationships with clients, providers, and additional personnel at all levels in order to deliver high quality customer service satisfaction; proficient with Microsoft Word, Excel, Outlook; GMed software experience; ability to schedule patient appointments and verify medical benefits.
Took time off to care for children
01/17-Present
09/14 - 05/16
Professional Experience
Chevron- Laveen, AZ
05/21-06/21
Cashier/Stocker
Arizona Digestive Health - Glendale, AZ 07/16 - 01/17
Front office - Scheduled new and established patients; registered insurance information into Centricity; received patient's copayments and insurance deductibles; balanced at the end of day and prepped for the next day; verified insurance benefits ; charge posting
Spooner Physical Therapy - Phoenix, AZ 11/12 - 08/14
Front Office - Scheduled new and established patients; registered insurance information into Intergy; received patient's copayments and insurance deductibles; balanced at end of day and prepped for the next day; verified insurance benefits; charge posting
Foothills Sports Medicine, Tatum - Phoenix, AZ 11/10 - 01/12
Front Office - Scheduled new and established patients; registered insurance information into Intergy; received patient's copayments and insurance deductibles; balanced at end of day and prepped for the next day
STI Inc - Phoenix, AZ 03/09 - 10/09
Front Office - Scheduled new and established patients; registered insurance information into Intergy; received patient's copayments and deductibles; balanced at end of day and prepped for the next day
Vibrant Care Rehabilitation - Glendale, AZ 08/04 - 12/08
Patient Service Specialist - Reported daily visits to the president of the company for over 13 clinics in Arizona; verified patient's medical benefits; obtained authorization for treatment; scheduled new patients; worked AR projects for the billing office
Education
High School Diploma - Phoenix, AZ
The Bryman School - Phoenix, AZ
Medical Assistant Diploma
University of Phoenix - Healthcare Management
Coursework towards Associates Degree
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