Susan S. Sanders
Wetumpka, AL 36093
*************@*****.***
Work Experience
Substitute Teacher; Kelly Educational Services, Montgomery, AL July 2021-Current
●Support teachers in their absence
●Used organizing skills and followed lesson plans
●Engaged organizing skills and followed lesson plans
Substitute Teacher; Elmore County, Autauga County, AL November 2019-July 2021
●Supported teachers in their absence
●Used organizing skills and followed lesson plans
●Engaged with students in the absence of their teacher
Marshalls; Montgomery, AL September 2017- 2022
Sales Associate
●Unload trucks carrying merchandise from distribution center
●Re-ticketing and marking down merchandise weekly
●Complying with company policy
Zap Pest Control; Wetumpka, AL March 2019-August 2019
Administrative Assistant
●Scheduled technicians for daily pest services
●Answered phones, filed invoices, and processed and recorded daily payments received through the mail.
●Recorded previous day technician’s production numbers, and pulled invoice tickets for the technicians next day appointments and provided information for their appointments
United States Post; Montgomery, AL June 2018-March 2019
Substitute Rural Route Mail Carrier
●Cased mail for distribution
●Sorted and arranged packages for distribution
●Delivered mail and packages to over 500 address on a normal daily route.
Office Depot; Prattville, AL January 2017-August 2017
Sales Associate
●Develop and attain customer experience and sales objectives
●Selling of all products and services offered by the company
●Meeting all sales objectives
America’s Thrift Stores; Prattville, AL December 2016 – January 2017
Sales Associate
●Handle all cash and credit transactions
●Process customer returns
●Sorting and boxing merchandise
Aspire Staffing: Capitol Hyundai; Montgomery, AL August 2016- November 2016
C.S. Representative
●Kept logs of all P.O numbers to insure payments were processed and took payments on charge accounts, as well as, warranty claims
●Reviewed work done to the vehicle to insure full satisfaction
●Assisted customers at checkout
Aspire Staffing: A.S.K. Telemarketing; Montgomery, AL October 2015-July 2016
Retention Agent
●Taking all incoming calls, advising any present and prospective customers using company telecommunications technologies; such as rotating operating telephone equipment and automatic dialing systems
●Maintained database and operations by entering, verifying, and backing up data and following appropriate procedures
●Assisted customers with buying or retaining product services; completing all necessary documentation
Bankers Life and Colonial Penn; Montgomery, AL July 2015-September 2015
Insurance Agent
●Using referrals and occupational/special-interest groups to develop a base for long-term clients and compiling lists of prospects and acquiring potential clients by phone and mail.
●Determining clients’ financial needs through scheduled appointments, determining extent of present coverage and investments, and assisting customers in establishing long-term financial goals.
●Presenting publicly to community groups and company sponsored gatherings on the topic of financial well-being.
USAmeriBank; Wetumpka, AL November 2005-March 2015
Bank Specialist II
●Handled client complaints and needs, building client loyalty
●Worked teller systems, researched cash discrepancies, opened new client accounts; accounted for services in the following areas: deposits, loan payments, checks, withdrawals, and e-bonds
●Provided support and back up to the head teller completing special requests, such as: closing accounts, taking orders for checks, exchanging foreign currencies, providing special statements copies and referrals, and completing safe box procedures
Skills
●Multitasking
●Organization
●Adaptability
●People person
●Patient
Education
●Central Alabama Community College, Child Development Alexander City, AL
●Faulkner State Junior College, A.S. Business Administration Bay Minette, AL
●Auburn University, B.S. Fashion Merchandising Auburn, AL