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Customer Service Sales Associate

Location:
East Rutherford, NJ
Posted:
November 25, 2022

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Resume:

MAUREEN P. CONNOLLY

*** ******* **** *** *

Carlstadt, New Jersey

E-MAIL: adtpeg@r.postjobfree.com

CELL: 201-***-**** HOME: 201-***-****

OVERVIEW:

Professional with over 40 years experience in all aspects and functions of retail management and store operations, seeking a position in a corporate environment. Hardworking and eager to learn new skills and challenges. Performs well, under pressure, with strong ability to prioritize work according to demand. Recognized for flexibility, reliability, communicating and people skills. A verifiable track record of success backed by impeccable references.

PROFESSIONAL BACKROUND:

FINANCIAL:

. Handled all responsibility of cash and charge transactions

. Maintained company goals and projections

. Worked with maintaining and processing of payroll

. Achieved and maintained store inventory levels resulting in below company level shrink

STORE MANAGER:

. Hired and trained a professional staff in customer service and corporate policy and procedure

. Processed all new hire and termination paperwork

. Delegation/supervised 15-25 employees

. Budget/record keeping

. Computer/POS scanning use

. Coordinated store meetings and community events

. Organized new store openings and when need prepared permanent closing of locations

. Spearheaded various locations for profitable growth

. Superior communication between staff, district managers and corporate office

. Resolved all problems and issues with urgency

CUSTOMER SERVICE:

. Developed client to business relationships.

. Skilled at evaluating customer problems and resolving them quickly and positively

. Maintained high standards with customers

. Superior excellent customer service/listened to all inquires and complaints

TECHNICAL QUALIFICATIONS:

. Microsoft Word, Excel, Power Point, Publishing, Access and Internet

. Quicken and Accounting

EMPLOYMENT:

F&B Catering

2014-Present

Manager of off site catering.

Nordstrom Rack- Paramus,NJ

2009-2013

Sales Associate-part-time

Regent Care-Hackensack NJ

Activity Associate with Dementia and Alzheimer patients.

PAYHALF-Linden, N.J. Store Manager 2001-2009

HABAND-Roselle Park, N.J. Store Manager 1999-2001

HIT OR MISS Area Manager 1997-2001

(Changing of job continued to hold a part-time position as a manager)

JONES NEW YORK- Secaucus NJ

Store Manager-1995-1997

MIKASA CHINA OUTLET- Secaucus, NJ

1991-1995

Sales Floor Manager/ Customer Service Phone Order Manager

GENOVESE DRUG STORES

Melville, New York

1978-2001

Cosmetic and Hana Co-ordinaries. Corporate Level.

EDUCATION:

HoHoKus School of Business and Medical Science, Hackensack, N.J. 2010-2010

Business Administration/ Computerized Accounting

Bergen Community College, Paramus, N.J. 1980-1980

Cosmetic Sales Academy, Paramus, N.J. 1980-1982

Knowledge and application of all prestige cosmetics and fragrances

Inventory control/ordering/merchandising and in store demonstrations

ACTIVITIES:

Visiting Nurse of Morristown. Hospice Volunteer

NorWes Cap

Volunteer Affordable Care Act

Women’s Right Center Volunteering Present

Outstanding Citizenship Award – Awarded by the cit of Wood-Ridge, NJ 1983



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