Customer Service Field Worker
Resume:
Up VITAE
HOLDAH LEBOGANG DIBAKOANE
** ******* ****** ***** ********** 1050
072-***-****: ************@*****.***
B.CAREER OBJECTIVE:
I am a hardworking person who thrives for excellence in whatever situation I find myself. I learn and adapt quickly to new situations and can utilize my knowledge and skills to assist an organization achieve key strategic issues that impact industry globally. I believe in a cross-functional team, high-energy atmosphere that respect diversity and foster new learning. A chance for advancement is also key to my priority since experience has a proven that it brings loyalty and stability in an employee work/life cycle.
C.PERSONAL DETAILS:
Identity Number: 890**********
Date of birth: 09 February 1989
Gender: Female
Marital Status Single
Nationality South African
Home Language Swazi
Health Excellent
D.EDUCATION:
Highest standard passed: Grade 12
Mathematics
Life Orientation
Business Studies
Physical Science
Life Orientation
English
Afrikaans
NOSA / SAFETY REP
E.RECENT EMPLOYMENT
LANGA MEDIA:BUSHBUCKRIDGENEWS
CLIENT LIAISON OFFICER
KEY RESULTS AREAS:
Capturing clients’ information to our database program,
Administration duties,
Uploading Website,
Filling,
Processing payments, and available for everyday enquiries,
Liable for the wellbeing of our clients.
F.PREVIOUS EMPLOYMENT
PICK AND PAY: HAZYVIEW (JUNE 2012 -DECEMBER 2012)
CASHIER: CUSTOMER SERVICE.
KEY RESULTS AREAS:
Answer customers' questions/queries, and provide information on procedures or policies.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Compute and record totals of transactions.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Issue receipts, refunds, credits, or change due to customers.
Issue trading stamps, and redeem food stamps and coupons.
Maintain clean and orderly checkout areas.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Offer customers carry-out service at the completion of transactions.
Process merchandise returns and exchanges.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Request information or assistance using paging systems.
Resolve customer complaints.
Sort, count, and wrap currency and coins.
Weigh items sold by weight in order to determine prices.
Accept reservations or requests for take-out orders.
Calculate total payments received during a time period, and reconcile this with total sales.
Cash checks for customers.
Keep periodic balance sheets of amounts and numbers of transactions.
Post charges against guests' or patients' accounts.
Stock shelves, and mark prices on shelves and items
LANGA MEDIA BUSHBUCKRIDGE NEWS
CLIENT LIAISON OFFICER
KEY RESULTS AREAS
Capturing clients’ information to our database program,
Administrative duties,
Uploading Website,
Filling,
Processing payments, and available for everyday enquiries,
Liable for the wellbeing of our clients.
HIPPO HOLLOW COUNTRY ESTATE
RECEPTIONIST
KEY RESULTS AREAS
Reservation for guest,
Processing payments and
Checking out clients.
TCE
FIELD WORKER
Door to door campaigns about HIV and Aids.
J.SKILL; KNOWLEDGE; COMPETENCIES/PERSONAL ATTRIBUTES
1.Excellent communication Skills(Written & Verbal)
2.Emotional Intelligent
3.Computer literate
4.Customer service skills
5.Interpersonal skills
6.Team work
7.Time management.
8.Attention to detail
K.REFERENCES:
1.LANGA MEDIA
Princess Ndhlovu: Manager
2.PICK AND PAY HAZYVIEW
Charles Nkosi
Store manager
3.HIPPO HOLLOW COUNTRY ESTATE
Marie Max HR
Felicia Supervisor
Contact this candidate